Commercial Customer Specialist Lead in Liverpool

Commercial Customer Specialist Lead in Liverpool

Liverpool Full-Time 36000 - 60000 £ / year (est.) No home office possible
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Government Commercial Function

At a Glance

  • Tasks: Lead a team to develop energy strategies and provide commercial advice.
  • Company: Join Crown Commercial Service, a leading procurement organisation in Europe.
  • Benefits: Enjoy competitive pay, career development, and the chance to make a difference.
  • Why this job: Be at the forefront of energy solutions and support mission-led priorities.
  • Qualifications: Experience in commercial strategy and strong leadership skills.
  • Other info: Dynamic role with opportunities to engage with key stakeholders.

The predicted salary is between 36000 - 60000 £ per year.

Location: Liverpool

At Crown Commercial Service (CCS), we use our commercial expertise to support central government, public and third sector (charities and social enterprises) organisations the length and breadth of the United Kingdom. CCS is one of the largest procurement organisations in Europe, and within our Commercial Directorate we develop commercial strategies and work with our customers to purchase everything from stationery and laptops, to police cars and electricity.

The successful candidate will:

  • Lead the Energy Specialist Service Team (inc. line management of three direct reports);
  • Own (and continuously develop) commercial energy strategies in priority sectors - with specific focus on supporting mission-led priorities to identify and deliver outstanding customer value;
  • Develop and manage strategic relationships with nominated key customers and sectors - providing commercial advice and guidance where required;
  • Engage with potential new customers - providing commercial advice and guidance where required;
  • Contribute to the ongoing development of the energy category as a proactive leader within the energy senior management team;
  • Develop and manage collaborative relationships with key internal stakeholders within the energy team, the CCS Customer Experience Directorate, the Estates Category Group and any other relevant teams.

Please submit an application via Civil Service Jobs. A detailed candidate pack is also available. Closing date is before 11:55 pm on Sunday 8th March 2026.

Commercial Customer Specialist Lead in Liverpool employer: Government Commercial Function

Crown Commercial Service (CCS) is an exceptional employer located in Liverpool, offering a dynamic work environment where your commercial expertise can make a real difference in supporting public and third sector organisations across the UK. With a strong focus on employee growth and development, CCS fosters a collaborative culture that values innovation and strategic thinking, providing unique opportunities to lead impactful projects in the energy sector while contributing to mission-led priorities. Join us to be part of a large procurement organisation that not only prioritises outstanding customer value but also invests in the professional advancement of its team members.
Government Commercial Function

Contact Detail:

Government Commercial Function Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Commercial Customer Specialist Lead in Liverpool

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those connected to CCS. A friendly chat can open doors and give you insights that a job description just can't.

✨Tip Number 2

Prepare for interviews by researching CCS and its mission. Understand their commercial strategies and think about how your skills can add value. We want to see you shine!

✨Tip Number 3

Practice your pitch! Be ready to explain how your experience aligns with leading the Energy Specialist Service Team. Confidence is key, so rehearse until it feels natural.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative.

We think you need these skills to ace Commercial Customer Specialist Lead in Liverpool

Commercial Expertise
Line Management
Energy Strategies Development
Customer Relationship Management
Stakeholder Engagement
Strategic Thinking
Advisory Skills
Team Leadership
Collaboration
Proactive Problem Solving
Communication Skills
Customer Value Delivery
Category Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Commercial Customer Specialist Lead. We want to see how you can contribute to our mission at CCS, so don’t hold back on showcasing your relevant achievements!

Showcase Your Leadership Skills: Since this role involves leading a team, it’s crucial to demonstrate your leadership abilities. Share examples of how you've successfully managed teams or projects in the past. We love to see candidates who can inspire and guide others!

Highlight Your Commercial Expertise: As a Commercial Customer Specialist Lead, your commercial acumen is key. Be sure to include specific examples of your experience in developing commercial strategies and managing customer relationships. This will help us understand your approach to delivering outstanding customer value.

Follow the Application Process: Don’t forget to submit your application through the Civil Service Jobs website as instructed. It’s super important to follow the guidelines provided, and we recommend checking out the detailed candidate pack for more insights. We’re excited to see your application!

How to prepare for a job interview at Government Commercial Function

✨Know Your Stuff

Make sure you understand the role of a Commercial Customer Specialist Lead and the specific responsibilities it entails. Brush up on commercial energy strategies and how they apply to public sector procurement. This will show your interviewers that you're not just interested in the job, but that you’re genuinely knowledgeable about the field.

✨Showcase Your Leadership Skills

Since this role involves leading a team, be prepared to discuss your leadership style and experiences. Think of examples where you've successfully managed a team or project, especially in a commercial context. Highlight how you’ve developed relationships with key stakeholders and how you can bring that experience to CCS.

✨Prepare for Scenario Questions

Expect questions that ask how you would handle specific situations related to customer engagement or strategic relationship management. Practice articulating your thought process and decision-making skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the current challenges the energy team is facing or how success is measured in this role. This shows your interest in the position and helps you gauge if the company culture aligns with your values.

Commercial Customer Specialist Lead in Liverpool
Government Commercial Function
Location: Liverpool
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