At a Glance
- Tasks: Lead a team to build strong business relationships and drive digital strategy.
- Company: Join the Civil Service, committed to innovation and collaboration.
- Benefits: Enjoy a competitive salary, generous leave, and flexible working options.
- Other info: Dynamic work environment with opportunities for professional growth.
- Why this job: Make a real impact by aligning digital investments with business goals.
- Qualifications: Extensive experience in stakeholder management and team leadership required.
The predicted salary is between 72771 - 80776 £ per year.
As Head of Business Relationship Management, you will be pivotal in building and maintaining meaningful organisational relationships. You will operate at a strategic level to ensure that our digital and data investments align with business goals, adding measurable value across the organisation. You will manage complex stakeholder landscapes, lead and develop a team of relationship managers, and champion a culture of collaboration and user focus. You will lead a high-performing team of relationship managers dedicated to ensuring that digital and data products effectively support business ambitions. We are building a culture that values strategic alignment, stakeholder engagement, and evidence-based decision-making where team members work closely with colleagues across digital and the rest of the organisation.
Key Accountabilities
- Lead and guide team members, manage performance to ensure a high-performing team, and support staff development through regular feedback.
- Establish and maintain meaningful organisational relationships to ensure digital and data investments add tangible value.
- Manage complex stakeholder needs and expectations, ensuring competing priorities are balanced to meet organisational outcomes.
- Provide visionary leadership to a team of relationship managers, fostering their professional development, performance, and career progression.
- Collaborate across the organisation and wider government to ensure digital products and services directly support business ambitions.
- Influence organisational priorities by interpreting business needs and translating them into robust digital and data strategies.
- Helping the organisation move to a digital product way of working that focuses on delivering outcomes for customers.
Essential Criteria (to Be Assessed At Application Stage)
- Extensive experience managing complex stakeholder relationships at a senior level.
- Proven ability to lead, coach, and manage teams of relationship managers, overseeing development and performance.
- Expertise in strategic thinking and business analysis, with a track record of ensuring digital investments add value.
- Strong ability to influence organisational strategy and align digital delivery with business ambitions.
- Committed to user-focused principles and maintaining high standards in digital and data service delivery.
Behaviours Success Profiles (to be assessed at interview):
- Leadership (Lead Success Profile)
- Communicating and influencing
- Developing self and others
Technical
- Business relationship management (To be assessed at interview via presentation)
- Strategic thinking
Shortlisted candidates will complete an Alternative Leadership Assessment. These assessments are not pass/fail; instead, they provide insights to help the panel explore specific areas during your interview.
Valuing Our People
- Competitive salary
- Generous pension scheme
- A discretionary non-contractual performance related bonus
- Working remotely in addition to working in advertised office location
- Flexi time scheme (available for B1-B6)
- Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays
If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact recruitment@gca.gov.uk in the first instance.
Head of Business Relationship Management in Liverpool employer: Government Commercial Agency
As a leading employer within the Government Commercial Function, we pride ourselves on fostering a culture of operational excellence and continuous improvement. Our commitment to employee growth is reflected in our generous benefits package, including a competitive salary, flexible working options, and a robust pension scheme, all designed to support a healthy work-life balance. Join us in making a meaningful impact while collaborating with over 400 professionals dedicated to managing significant public spending and driving economic growth.
Contact Details:
Government Commercial Agency Recruitment Team
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