At a Glance
- Tasks: Lead growth and development of a social enterprise providing language services.
- Company: Govan Community Project, a community-focused organisation in Glasgow.
- Benefits: Flexible hours with potential for full-time, impactful work in a supportive environment.
- Other info: Join a mission-driven team dedicated to social impact and community support.
- Why this job: Make a real difference in the lives of asylum seekers while driving business success.
- Qualifications: Experience in commercial growth, leadership, and stakeholder engagement required.
The predicted salary is between 33075 - 40425 £ per year.
Govan Community Project is a community-based organisation working in south-west Glasgow.
We provide a range of holistic support services for individuals and families in the asylum and refugee community including advice & advocacy, food support, social groups, English classes and a range of community based activities which support community members to build connections in their community.
To support our charitable activities, we currently operate a successful social enterprise business, Voiceover Interpreting ( www. voiceoverglasgow. org. uk ), which delivers high quality interpreting and translation services.
OVERALL PURPOSE OF THE ROLE
The Business Growth Manager will lead the strategic growth and commercial development of Voiceover Interpreting.
The role focuses on expanding market share across public, private, and third sectors, increasing sustainable income, and strengthening operational delivery through effective leadership.
This position plays a critical role in scaling GCP’s impact by improving access to language services while ensuring long-term financial sustainability and social impact.
Whilst initially part time hours, subject to satisfactory growth of revenue, there is potential for the role to become full time in the future to support further growth of the enterprise.
PRIORITY FOCUS – 6 – 9 MONTHS
The first 6 – 9 months of the role will have a priority focus on
- New Governance Structures as a CIC
- Building pipeline through partnerships, procurement and key relationships
- Supporting priority marketing activity
MAIN DUTIES & RESPONSIBILITIES
- Voiceover CIC
- Work with GCP Chief Executive and Board of Trustees to establish Voiceover Interpreting as an independent CIC
- Identify key milestones and tasks required in relation to the establishment of the CIC
- Work with GCP Chief Executive and Board to oversee TUPE processes for relevant employees
- Ensure the CIC has all relevant policies and procedures in place for compliance with relevant legislation
- Work with GCP Comms Officer on official launch for the CIC
- Strategic Growth & Development
- Position the organisation as a trusted provider of accessible and culturally competent language services
- Develop and implement a growth strategy aligned with organisational goals and social mission
- Build and maintain a strong pipeline for sourcing and closing new commercial accounts, commissioned services and existing customer retention and re-engagement
- Lead on public procurement bids and contract negotiations for language service provision
- Lead on ISO certification processes as required
- Develop market specific pitching proposals with the Commercial Manager
- Acting as the face of the company, networking at industry events, and nurturing long-term stakeholder relationships.
- Market Expansion
- Analyse the interpreting and translation market, including competitor activity, pricing models, and sector demand
- Increase market share through strategic partnerships with agencies, local authorities, NHS bodies, and community organisations
- Support marketing and communications activity to strengthen visibility and sector reputation
- Evaluate and refine service offerings to ensure competitiveness and impact
- Business Performance Monitoring & Reporting
- Monitor performance against revenue and growth targets, using data to refine growth strategy
- Provide regular management reports and updates on social enterprise activities to Board of Directors
- Work closely with enterprise managers to ensure efficient delivery of services
- Oversee financial planning and reporting processes
- Set annual targets for income and expenditure
- Contribute to financial planning, pricing strategies, and income diversification
- Monitor budgets, contract performance, and profitability of service strands
- Ensure growth initiatives are financially viable and aligned with social purpose and values
- Identify opportunities to balance commercial income with funded or grant-supported services
- Ensuring trading activities have adequate credit control functions in place and implemented effectively
- Work with the finance staff and accountant to ensure accurate recording of all social enterprise financial transactions
- Operational Management Support
- Align operational delivery with growth targets and client requirements
- Provide leadership, mentoring, and performance management to ensure high-quality service provision
- Foster a collaborative, inclusive, and values-driven organisational culture
- Oversee service performance, ensuring responsiveness, accuracy, and client satisfaction
- Contribute to the development and improvement of systems, processes, and workflows
- Ensure compliance with relevant standards (e. g. confidentiality, safeguarding, language service quality standards)
- Social Impact & Mission Alignment
- Ensure all growth initiatives align with the organisation’s social purpose
- Promote equality, diversity, and inclusion within service delivery and workforce practices
- Implement systems which enable reporting of the social impact of Voiceover
- Other Duties
- Adhere to all organisational policies and procedures.
- Attend team meetings and contribute to strategic development.
- Maintain a safe and welcoming work environment
- Perform any other tasks or duties deemed necessary.
PERSON SPECIFICATION
- Experience managing a commercial enterprise with an annual turnover in excess of £500,000
- Evidenced experience in developing and implementing a successful commercial growth strategy and pipeline
- Evidenced track record of success with public procurement and commissioning frameworks
- Experience working in or with social enterprises, charities, or mission-driven organisations
- Excellent communication, negotiation, and stakeholder engagement skills
- Leadership skills which reflect the values of Govan Community Project
- Experience in managing quality assurance of services
- Financial management skills
- Experience in measuring and reporting success and social impact
- Experience with attaining ISO accreditation
- Experience of working in the language provision sector
- Knowledge of human rights, equalities and social justice issues
- Understanding the needs of people seeking asylum
- #J-18808-Ljbffr
Growth Manager in Glasgow employer: Govan Community Project
Govan Community Project is an exceptional employer dedicated to fostering a supportive and inclusive work environment for its Mental Health Support Workers. Located in the vibrant Greater Govan area of Glasgow, the organisation offers flexible working options, tailored wellbeing support, and a strong commitment to diversity, ensuring that every employee feels valued and empowered. With opportunities for professional growth and a focus on co-production in service delivery, this role provides a meaningful chance to make a real difference in the lives of New Scots facing mental health challenges.
StudySmarter Expert Advice🤫
We think this is how you could land Growth Manager in Glasgow
✨Get Involved in Local Initiatives
Dive headfirst into local community projects and social enterprises! This not only builds your experience but also connects you with like-minded folks who may know about part-time opportunities. Plus, many nonprofits announce openings through their events and volunteer activities, so keep your ears to the ground!
✨Join Social Impact Networks
Look for networks and forums centred around social impact – think local charity groups or online platforms where changemakers hang out. These places are goldmines for job leads, especially for part-time roles like the ones at Govan Community Project. Engaging in discussions can also help you make meaningful connections with potential employers!
✨Utilise Your University’s Resources
If you’re still in uni, tap into career services that may have exclusive listings for part-time roles in nonprofits. They often host job fairs or info sessions where you can meet representatives from organisations like Govan Community Project directly. It’s a great way to make an impression beyond your CV!
✨Check Out Online Opportunities
Websites like Idealist or CharityJob specifically showcase part-time positions in the nonprofit sector. Make sure to check these regularly while keeping an eye on Govan Community Project’s own job listings on our website. Being proactive here can put you ahead of the curve!
We think you need these skills to ace Growth Manager in Glasgow
Some tips for your application 🫡
Show Your Passion for Social Impact:For a role like Growth Manager at Govan Community Project, your cover letter is your chance to shine a light on why social impact matters to you. Share any personal experiences or volunteer work that highlight your commitment to the cause. We want to see your genuine enthusiasm!
Highlight Relevant Experience:Make sure your CV showcases any nonprofit work or projects you've been involved in, even if they were part-time or volunteer roles. Emphasize skills like project management, fundraising, or community engagement. These are key in the nonprofit sector, and we want to see how you can contribute to our mission!
Tailor Your Application:When applying for the Growth Manager, customise your documents to fit the vibe of Govan Community Project. Use our language, reflect our values, and connect your personal goals with our mission. This shows us you’ve done your homework and you're excited to join the team in this part-time capacity.
Don’t Forget Your Availability:As this is a part-time position, clearly outline your availability in your application. Whether you're a student balancing studies or have other commitments, we appreciate transparency. Just pop your available hours in your cover letter or CV so we can see how you fit into our schedule.
How to prepare for a job interview at Govan Community Project
✨Show Your Passion for the Cause
When applying for a part-time role in the nonprofit sector, it's essential to convey your genuine enthusiasm for the mission of Govan Community Project. Be ready to share personal stories or experiences that highlight why social impact matters to you and how you align with their goals.
✨Bring Tangible Examples of Impact
Nonprofits often look for candidates who can demonstrate their ability to create meaningful change. Prepare examples from your past experiences—whether in volunteering, projects, or academic work—that showcase your skills in making a positive impact. Use metrics if possible; it's all about showing how you’ve really contributed.
✨Be Ready for Scenario Questions
Expect to encounter scenario-based questions during your interview. These will assess how you handle real-world challenges in the nonprofit space. For example, how would you deal with limited resources or navigate a conflict with team members? Think through your past experiences to give thoughtful responses.
✨Flexibility and Availability are Key
Since it's a part-time role, they might dig into your availability during the interview. Be open and clear about your schedule and how it can align with Govan Community Project's needs. They’ll want to know that you can commit without compromising your passion for the work!
