The Technical Support Analyst provides practical first line and developing second-line technology support across gov. The role handles incidents, service requests and user queries through agreed processes, applying standard methods, good judgement and clear communication to support timely resolution or appropriate escalation.
The post holder will help ensure that colleagues receive reliable, timely and well-documented technology support, while strengthening internal capability, improving
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Technical Support Analyst - First & Second Line Support employer: Gov
Fuel Supplies C.I Limited is an excellent employer, offering a competitive salary and a robust pension/bonus scheme, making it an attractive choice for those seeking stability in their careers. The work culture at Guernsey Airport Depot promotes teamwork and safety, while providing opportunities for professional growth within the global energy sector. Employees benefit from a supportive environment that values their contributions and encourages development in the aviation and energy fields.
