Guernsey Electricity is seeking a Customer Service Advisor/Collections Officer to join our Customer Contact Centre in Guernsey. You will be the first point of contact for customers via phone, email and reception, resolving a wide range of account, billing and metering queries.
You will also support customers who are in arrears by agreeing affordable repayment solutions and handling debt resolution fairly and ethically, working as part of a collaborative team to improve processes and customer
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Customer Care & Collections Advisor employer: Gov
Fuel Supplies C.I Limited is an excellent employer, offering a competitive salary and a robust pension/bonus scheme, making it an attractive choice for those seeking stability in their careers. The work culture at Guernsey Airport Depot promotes teamwork and safety, while providing opportunities for professional growth within the global energy sector. Employees benefit from a supportive environment that values their contributions and encourages development in the aviation and energy fields.
