At a Glance
- Tasks: Support and develop Oracle Fusion HCM and Procurement platforms while resolving incidents and enhancing systems.
- Company: Join Gov Facilities Services Limited, making a difference in secure environments.
- Benefits: Competitive salary, 25 days holiday, hybrid working, and opportunities for professional growth.
- Other info: Dynamic role with a focus on continuous improvement and stakeholder engagement.
- Why this job: Be part of a team that ensures system reliability and security in a meaningful sector.
- Qualifications: Experience with Oracle Fusion applications, strong analytical skills, and a collaborative mindset.
The predicted salary is between 56974 - 65965 £ per year.
Location: Hybrid working, starting with 2 days per week in the Sheffield Office for the first month
Salary: £57,569.74 to £65,965.33 per annum doe
GFSL is seeking an experienced Oracle Fusion Technical Support Analyst to support and develop our Oracle Fusion HCM and Procurement platforms. This is a specialist role for someone with hands-on experience supporting Oracle Fusion Cloud applications, developing OTBI reporting solutions, working with Oracle role-based access control, and using SQL to troubleshoot, analyse and/or validate data.
You will join the IT Systems & Digitalisation team and play a key role in ensuring the reliability, security and continuous improvement of systems that support critical operational services across the business. The role requires close collaboration with business stakeholders, delivery partners, and technical teams to maintain high service standards and deliver effective system enhancements.
We’re looking for someone who takes ownership of issues and sees them through to resolution, with the confidence to engage and build effective relationships with stakeholders at all levels. You’ll have strong analytical and problem-solving skills, a keen eye for detail, and a commitment to maintaining high standards of accuracy, data integrity, and service quality. Comfortable managing competing priorities in a fast-paced environment, you’ll thrive when working collaboratively across both technical and business teams to deliver practical solutions and positive outcomes.
What you’ll be doing:
- Providing second-line support for Oracle Fusion HCM and Procurement applications
- Investigating and resolving incidents, service requests, and system issues
- Supporting Oracle quarterly release cycles, including test planning, execution, and validation
- Developing and maintaining OTBI reports, dashboards, and analytics
- Supporting Oracle Fusion Security administration, including roles, permissions, and user access governance
- Maintaining data integrity and supporting audit and compliance activities
- Working with stakeholders to translate business requirements into Oracle solutions and system improvements
- Contributing to Oracle change, enhancement, and optimisation initiatives throughout the application lifecycle
Essential experience:
- Oracle Fusion Cloud application support (HCM and/or Procurement)
- OTBI (Oracle Transactional Business Intelligence) report and dashboard development
- Oracle Fusion Security Console administration
- User provisioning, role management, and access governance
- Oracle Fusion data structures and security concepts
- Incident, problem and change management within an enterprise application environment
- Oracle quarterly release testing and deployment activities
- Working directly with business stakeholders to gather and deliver requirements
Desirable experience:
- BI Publisher
- SQL experience for reporting, troubleshooting, reconciliation, and data analysis
- HCM Extracts
- Experience within HR, Finance or Procurement systems
Explore a varied and rewarding career at GFSL.
Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society.
Holidays are 25 days per year plus
Oracle Fusion Technical Support Analyst in Yorkshire employer: Gov Facility Services Ltd (GFSL)
At Gov Facilities Services Limited (GFSL), we pride ourselves on being more than just an employer; we are a community dedicated to making a meaningful impact within the prison system. As an Electrician at HMP Portland, you will enjoy a supportive work culture that values diversity and inclusion, alongside competitive benefits such as 25 days of annual leave, private GP consultations, and a strong focus on employee growth and development. Join us in our mission to create a safe environment while advancing your career in a role that truly makes a difference.
Contact Details:
Gov Facility Services Ltd (GFSL) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Oracle Fusion Technical Support Analyst in Yorkshire
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Gov Facility Services Ltd (GFSL) values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Gov Facility Services Ltd (GFSL) might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Gov Facility Services Ltd (GFSL)!
✨Direct Apply to Gov Facility Services Ltd (GFSL)
Let's not forget to apply directly through the Gov Facility Services Ltd (GFSL) website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Oracle Fusion Technical Support Analyst in Yorkshire
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Gov Facility Services Ltd (GFSL).
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Gov Facility Services Ltd (GFSL). Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Gov Facility Services Ltd (GFSL)
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
