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- Tasks: Maintain and optimise Oracle applications while supporting digitalisation initiatives.
- Company: Join a dynamic team at GFSL in Sheffield.
- Benefits: Competitive salary, great work environment, and opportunities for professional growth.
- Other info: 5 days in the office with excellent career advancement opportunities.
- Why this job: Make an impact by ensuring data readiness and compliance in a tech-driven role.
- Qualifications: Experience with Oracle Fusion/Cloud applications and strong problem-solving skills.
The predicted salary is between 57569 - 57569 £ per year.
We are seeking an Oracle Technical Support Analyst to join our team at GFSL. The role focuses on maintaining and optimising Oracle applications, supporting digitalisation initiatives, and ensuring data readiness and compliance for reporting and operational excellence.
Responsibilities
- Maintain and optimise Oracle Fusion/Cloud applications, preferably within a second line or specialist support environment.
- Resolve technical incidents, service requests, and change issues, including root cause analysis; collaborate with third party support teams.
- Manage Oracle security administration, including user roles, access controls, and licence assignments within a governed framework.
- Monitor system integration workflows, support interfaces, APIs, and downstream/upstream system dependencies.
- Maintain data integrity, troubleshoot data discrepancies, and support audit or compliance activities.
- Translate business requirements into practical Oracle configuration changes or technical solutions.
- Develop OTBI analyses, reports, and dashboards; work with stakeholders to translate reporting needs into analytics.
- Experience writing and maintaining SQL-based reports to support ad hoc analysis, reconciliations, and data validation.
- Apply IT security, data protection, and compliance standards consistently across Oracle applications and processes.
- Maintain user access management including roles, permissions, and licence allocations in accordance with governance controls.
Qualifications
- Demonstrated experience supporting Oracle Fusion/Cloud applications, ideally in a second line or specialist support environment.
- Hands-on experience resolving technical incidents, service requests, and change issues with root cause analysis.
- Experience with Oracle security administration (roles, access controls, licences) within a governed framework.
- Exposure to system integration workflows, monitoring interfaces, APIs, and dependencies.
- Background in data integrity, data discrepancy troubleshooting, and support for audit/compliance activities.
- Ability to translate business requirements into Oracle configuration changes or technical solutions.
- OTBI Analysis Reports and Dashboards development experience; stakeholder liaison for reporting needs.
- Proficiency in SQL-based reporting for ad hoc analysis and data validation.
- Knowledge of IT security, data protection, and compliance standards as they apply to Oracle applications.
- Competent in user access management, including governance-aligned roles, permissions, and licence allocations.
Oracle Technical Support Analyst in Sheffield employer: Gov Facility Services Ltd (GFSL)
Contact Detail:
Gov Facility Services Ltd (GFSL) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Oracle Technical Support Analyst in Sheffield
✨Tip Number 1
Network like a pro! Reach out to current or former employees at GFSL on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your Oracle knowledge. We should be ready to discuss specific experiences with Oracle Fusion/Cloud applications and how we've tackled technical incidents in the past.
✨Tip Number 3
Showcase our problem-solving skills! During interviews, we can share examples of how we've resolved issues, especially around data integrity and compliance. Real-life stories make us stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the team at GFSL.
We think you need these skills to ace Oracle Technical Support Analyst in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Oracle Technical Support Analyst role. Highlight your experience with Oracle Fusion/Cloud applications and any relevant technical incidents you've resolved. We want to see how your skills match what we're looking for!
Showcase Your Skills: In your application, don’t just list your skills—show us how you've used them! If you've developed OTBI reports or managed user access, give us specific examples. This helps us understand your hands-on experience.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Gov Facility Services Ltd (GFSL)
✨Know Your Oracle Stuff
Make sure you brush up on your knowledge of Oracle Fusion/Cloud applications. Be ready to discuss your hands-on experience with resolving technical incidents and how you've tackled root cause analysis in the past. This will show that you’re not just familiar with the systems, but that you can also handle real-world challenges.
✨Showcase Your SQL Skills
Since SQL-based reporting is a key part of the role, prepare to talk about your experience writing and maintaining SQL reports. Bring examples of ad hoc analyses or data validations you've done before. If you can, even demonstrate your thought process on how you approach data discrepancies.
✨Understand Security and Compliance
Familiarise yourself with Oracle security administration, including user roles and access controls. Be prepared to discuss how you’ve applied IT security and compliance standards in previous roles. This will highlight your ability to maintain data integrity and support audit activities.
✨Communicate Effectively with Stakeholders
The role involves liaising with stakeholders for reporting needs, so practice articulating how you translate business requirements into practical Oracle solutions. Think of examples where you’ve successfully collaborated with others to develop OTBI analyses or dashboards, as this will demonstrate your teamwork skills.