Regional Soft Services Lead GLS

Regional Soft Services Lead GLS

London Full-Time 34400 - 52200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to ensure smooth facilities maintenance and support services.
  • Company: Join GFSL, a Ministry of Justice business dedicated to rehabilitation and community impact.
  • Benefits: Enjoy 25 days holiday, private GP access, and employee discounts.
  • Why this job: Make a positive difference in a supportive team environment focused on safety and inclusivity.
  • Qualifications: Experience in TFM industry and strong leadership skills are essential.
  • Other info: Virtual job fairs available; applications must be submitted online.

The predicted salary is between 34400 - 52200 £ per year.

We are seeking a dedicated Regional Soft Services Lead to join our team at GFSL. Join a team that is more than just colleagues – we work Monday to Friday as a supportive family, working together to create a safe and nurturing environment. Our operations and site-based functions rely on hundreds of support staff to ensure smooth and safe delivery of facilities maintenance, impacting prisoners, employees, visitors, and the wider community.

As a Regional Soft Services Lead, you will work alongside experienced colleagues in Payroll, Attract, Projects, Finance, Commercial & Supply Chain, and others, all dedicated to making a positive difference and providing a secure environment for all. If you wish to use your skills to create a better future, we encourage you to apply and join us in our mission to promote rehabilitation and positive change.

We are a Ministry of Justice business providing critical services to HMPPS, seeking a candidate with the following experience and skills:

  • TFM Industry Experience - Essential
  • Demonstrable Leadership Skills - Essential
  • Ability to work under pressure and prioritize tasks - Essential
  • Ability to organize, manage, and direct diverse teams - Essential
  • Practical application of safe working practices - Essential
  • Excellent communication skills – verbal and non-verbal - Essential
  • Strong leadership, management, and interpersonal skills - Essential

If this sounds like you, we would love to hear from you! Explore a varied and rewarding career at GFSL.

Benefits include:

  • 25 days of holiday plus Bank Holidays
  • Death in Service at 4x salary
  • Access to private GP consultations
  • Employee Assistance Programme offering counselling and support
  • Financial reward mechanisms and retailer discounts

We focus on safety, inclusivity, and career development. GFSL is committed to diversity and creating a workplace where everyone feels valued and empowered.

Note: GFSL services will transfer to a private sector provider in Spring 2026 following a procurement process. Further details will be provided as the program unfolds.

We promote Pride in People, Doing the Right Thing, and being One Team. GFSL is ISO 9001 Certified.

Virtual job fairs are available.

Please note: If you are not a passport holder of the country for the vacancy, you may need a work permit. For more information, check our Blog.

Ensure that applications are submitted via the 'Apply now' button. Do not include bank or payment details in your application.

Regional Soft Services Lead GLS employer: Gov Facility Services Ltd (GFSL)

At GFSL, we pride ourselves on being more than just a workplace; we are a supportive family dedicated to creating a safe and nurturing environment for our employees and the community. With a strong focus on inclusivity, career development, and employee well-being, we offer competitive benefits such as 25 days of holiday, private GP consultations, and a robust Employee Assistance Programme. Join us in making a meaningful impact while enjoying a rewarding career in the Greater London and Kent & Sussex areas.
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Contact Detail:

Gov Facility Services Ltd (GFSL) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Regional Soft Services Lead GLS

✨Tip Number 1

Familiarise yourself with the TFM (Total Facilities Management) industry. Understanding the nuances and current trends in this sector will not only help you during interviews but also demonstrate your commitment to the role.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed diverse teams in high-pressure situations. This will highlight your ability to lead effectively, which is crucial for the Regional Soft Services Lead position.

✨Tip Number 3

Network with professionals in the facilities management field, especially those who have experience in the public sector. Engaging with them can provide insights into the role and may even lead to valuable referrals.

✨Tip Number 4

Prepare to discuss your practical application of safe working practices. Being able to articulate your approach to safety and compliance will be key in demonstrating your suitability for this role.

We think you need these skills to ace Regional Soft Services Lead GLS

TFM Industry Experience
Demonstrable Leadership Skills
Ability to Work Under Pressure
Task Prioritisation
Team Organisation and Management
Practical Application of Safe Working Practices
Excellent Verbal Communication Skills
Strong Non-Verbal Communication Skills
Interpersonal Skills
Management Skills
Adaptability
Conflict Resolution
Problem-Solving Skills
Collaboration and Teamwork

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Regional Soft Services Lead position. Tailor your application to highlight how your experience aligns with these requirements.

Highlight Relevant Experience: Emphasise your TFM industry experience and any leadership roles you've held. Use specific examples to demonstrate your ability to manage diverse teams and work under pressure, as these are essential for the role.

Showcase Communication Skills: Since excellent communication skills are essential, ensure your application reflects this. Use clear and concise language, and consider including examples of how you've effectively communicated in previous roles.

Follow Application Instructions: Make sure to submit your application via the 'Apply now' button on the StudySmarter website. Double-check that you haven't included any sensitive information like bank details, as per the instructions.

How to prepare for a job interview at Gov Facility Services Ltd (GFSL)

✨Showcase Your Leadership Skills

As a Regional Soft Services Lead, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully managed teams in the past, especially under pressure, to highlight your capability to lead diverse groups effectively.

✨Understand the TFM Industry

Familiarise yourself with the Total Facilities Management (TFM) industry, as this experience is essential for the role. Be ready to discuss current trends and challenges within the sector, showcasing your knowledge and passion for the field.

✨Communicate Clearly and Confidently

Excellent communication skills are vital for this position. Practice articulating your thoughts clearly, both verbally and non-verbally, to ensure you convey your ideas effectively during the interview.

✨Emphasise Safety and Inclusivity

Given the importance of safe working practices and inclusivity at GFSL, be prepared to discuss how you prioritise safety in your work and how you foster an inclusive environment within your teams.

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