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- Tasks: Lead and develop a team to deliver effective on-the-job training and coaching.
- Company: Join Gousto, the UK's mission-driven food delivery service.
- Benefits: Enjoy 23 days paid leave, discounts, and wellness perks.
- Why this job: Make a real impact by fostering a culture of continuous learning.
- Qualifications: Experience in coaching and a willingness to learn.
- Other info: Flexible working patterns and a supportive team environment.
The predicted salary is between 13 - 16 £ per hour.
Company Description
Here at Gousto, we are on a mission to become the UK's most loved way to eat dinner, and for every meal to leave the planet better off. Gousto is changing how people shop, cook and eat food at home. Gousto customers choose recipes they like to cook and ta-dah - we deliver the perfectly measured ingredients to their door. Skip the supermarket queue, and create delicious meals! It’s an incredibly exciting time to join our team - and we’re a friendly bunch!
Job Description
Location: Based at our Warrington Warehouse on Omega South WA5 3TZ (this is a site based role)
Hours: We can explore flexible working patterns that would fit both business and your personal needs. With regular flex to support nights (twilight or early hours)
Pay: £15.90 per hour
We have an exciting opportunity for an L&D Shift Coach Team Leader to join our People Operations Team at our Warrington site, reporting to the site Operational Training Lead. You will be part of a team dedicated to building technical and behavioural capability through high-quality training and coaching. In this role, you will lead and develop our Shift Coach team to deliver consistent on-the-job training. You’ll be a key partner to our operations, helping to ensure everyone on site has the skills and knowledge they need to succeed safely and effectively. Success in this role means driving a culture of continuous learning and operational excellence while ensuring our training records remain accurate and compliant.
Core Responsibilities
- Lead, support, and develop the Shift Coach team to deliver effective on-the-job training and coaching
- Deliver practical training across all operational areas to ensure colleagues achieve competence safely
- Co-ordinate site inductions for new colleagues, embedding key knowledge and behaviours from day one
- Facilitate annual and refresher learning modules, including Health & Safety and inclusion-focused sessions
- Partner with agency providers to ensure compliance with legal training requirements and support for all learners
- Collaborate with the Operational Training Lead to prioritise training needs in line with site goals
- Maintain accurate training records and compliance documentation for all site-based colleagues
- Manage payments for external training providers using the company finance system
- Analyse learning data to identify trends and opportunities for further improvement
- Work closely with Operations, Engineering, and Food Technical teams to align learning with site priorities
Who You Are
- Experience leading, coaching, or mentoring others within a manufacturing or production environment
- Skilled at delivering clear instructions and feedback to diverse audiences
- Ability to build confidence in others through supportive, hands-on coaching
- Comfortable using digital tools and systems to track and improve training outcomes
- Strong collaborative skills with a track record of partnering across different teams
- Proactive approach to problem-solving and driving continuous improvement
- Ability to adapt coaching styles to meet the needs of different learners
- Knowledge of Health & Safety, quality assurance, and production processes
Qualifications
- Level 3 Award in Education and Training (AET) or a willingness to work towards this
- Level 3 Food Safety or a willingness to complete this within 6 months of joining
Benefits
- 23 days paid leave (plus bank holidays) which increases annually
- 40% Gousto discount and your first Gousto box FREE
- 15% Gousto discount for friends and family
- Pension and Healthcare
- Access to Aviva digital GP and wellness app
- Gym membership
- Employee assistance, discounts, and cashback via TelUs Health
- Cycle to work scheme
- Hot food canteen and staff shop with food freebies
Equal Opportunities
Here at Gousto, we are on a mission to become the UK's most loved way to eat dinner! Whether it is creating diversity in our recipes or building new teams, we care about our people and the opportunities they have at Gousto. We are committed to equality of opportunity across our organisation. At all levels we promote equality, ensuring our people are consistently treated in a fair and equal manner. If you need reasonable adjustments at any point in the application or interview process, please let us know. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). If you like what you’ve read about Gousto and want to find out more please click I’m interested below to apply!
Shift Coach Team Leader in Warrington employer: Gousto
Contact Detail:
Gousto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Coach Team Leader in Warrington
✨Tip Number 1
Get to know Gousto! Research the company culture and values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios related to coaching and training. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Shift Coach Team Leader in Warrington
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for Gousto and the role shine through. We want to see how excited you are about changing the way people eat dinner and how you can contribute to our mission!
Tailor Your Experience: Make sure to highlight your relevant experience in coaching or mentoring within a manufacturing or production environment. We’re looking for specific examples that demonstrate your ability to lead and develop others effectively.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for the Shift Coach Team Leader role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Gousto.
How to prepare for a job interview at Gousto
✨Know Your Stuff
Before the interview, make sure you understand Gousto's mission and values. Familiarise yourself with their approach to training and coaching, especially in a manufacturing environment. This will help you demonstrate your alignment with their goals and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Shift Coach Team Leader, you'll need to lead and develop a team. Prepare examples of how you've successfully coached or mentored others in the past. Highlight your ability to adapt your coaching style to different learners, as this is crucial for the role.
✨Be Ready to Discuss Compliance
Since maintaining accurate training records and compliance documentation is key, brush up on your knowledge of Health & Safety regulations and quality assurance processes. Be prepared to discuss how you've ensured compliance in previous roles and how you would approach it at Gousto.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about Gousto's training programmes, team dynamics, and how they measure success in this role. This shows your enthusiasm and helps you gauge if the company culture is the right fit for you.