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- Tasks: Lead and develop a team to deliver effective on-the-job training and coaching.
- Company: Join Gousto, the UK's mission-driven food delivery service.
- Benefits: Enjoy 23 days leave, discounts, healthcare, and gym membership.
- Other info: Flexible working patterns and a supportive, friendly team.
- Why this job: Make a real impact by fostering a culture of continuous learning.
- Qualifications: Experience in coaching or mentoring within a production environment.
The predicted salary is between 33000 - 44000 £ per year.
Here at Gousto, we are on a mission to become the UK's most loved way to eat dinner, and for every meal to leave the planet better off. Gousto is changing how people shop, cook and eat food at home. Gousto customers choose recipes they like to cook and ta-dah - we deliver the perfectly measured ingredients to their door. Skip the supermarket queue, and create delicious meals! It’s an incredibly exciting time to join our team - and we’re a friendly bunch!
Location: Based at our Warrington Warehouse on Omega South WA5 3TZ (this is a site based role)
Hours: We can explore flexible working patterns that would fit both business and your personal needs. With regular flex to support nights (twilight or early hours)
Pay: £16.50 per hour
We have an exciting opportunity for an L&D Shift Coach Team Leader to join our People Operations Team at our Warrington site, reporting to the site Operational Training Lead. You will be part of a team dedicated to building technical and behavioural capability through high-quality training and coaching. In this role, you will lead and develop our Shift Coach team to deliver consistent on-the-job training. You’ll be a key partner to our operations, helping to ensure everyone on site has the skills and knowledge they need to succeed safely and effectively. Success in this role means driving a culture of continuous learning and operational excellence while ensuring our training records remain accurate and compliant.
Core Responsibilities
- Lead, support, and develop the Shift Coach team to deliver effective on-the-job training and coaching
- Deliver practical training across all operational areas to ensure colleagues achieve competence safely
- Co-ordinate site inductions for new colleagues, embedding key knowledge and behaviours from day one
- Facilitate annual and refresher learning modules, including Health & Safety and inclusion-focused sessions
- Partner with agency providers to ensure compliance with legal training requirements and support for all learners
- Collaborate with the Operational Training Lead to prioritise training needs in line with site goals
- Maintain accurate training records and compliance documentation for all site-based colleagues
- Manage payments for external training providers using the company finance system
- Analyse learning data to identify trends and opportunities for further improvement
- Work closely with Operations, Engineering, and Food Technical teams to align learning with site priorities
Who You Are
- Experience leading, coaching, or mentoring others within a manufacturing or production environment
- Skilled at delivering clear instructions and feedback to diverse audiences
- Ability to build confidence in others through supportive, hands-on coaching
- Comfortable using digital tools and systems to track and improve training outcomes
- Strong collaborative skills with a track record of partnering across different teams
- Proactive approach to problem-solving and driving continuous improvement
- Ability to adapt coaching styles to meet the needs of different learners
- Knowledge of Health & Safety, quality assurance, and production processes
Qualifications
- Level 3 Award in Education and Training (AET) or a willingness to work towards this
- Level 3 Food Safety or a willingness to complete this within 6 months of joining
Benefits
- 23 days paid leave (plus bank holidays) which increases annually
- 40% Gousto discount and your first Gousto box FREE
- 15% Gousto discount for friends and family
- Pension and Healthcare
- Access to Aviva digital GP and wellness app
- Gym membership
- Employee assistance, discounts, and cashback via TelUs Health
- Cycle to work scheme
- Hot food canteen and staff shop with food freebies
Here at Gousto, we are on a mission to become the UK's most loved way to eat dinner! We care about our people and the opportunities they have at Gousto. We are committed to equality of opportunity across our organisation. At all levels we promote equality, ensuring our people are consistently treated in a fair and equal manner. If you need reasonable adjustments at any point in the application or interview process, please let us know. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Shift Coach Team Leader employer: Gousto
Contact Detail:
Gousto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Coach Team Leader
✨Tip Number 1
Get to know Gousto! Research their mission and values so you can show how you align with their goals during the interview. This will help you stand out as a candidate who truly understands what they’re all about.
✨Tip Number 2
Practice your coaching skills! Since the role involves leading and developing a team, think of examples from your past experiences where you’ve successfully coached or mentored others. Be ready to share these stories in your interview.
✨Tip Number 3
Show off your collaborative spirit! Gousto values teamwork, so be prepared to discuss how you’ve partnered with different teams in the past. Highlight any successful projects that required cross-departmental collaboration.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Gousto family!
We think you need these skills to ace Shift Coach Team Leader
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining Gousto and making a difference in our team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the Shift Coach Team Leader role. We love seeing how your skills align with our mission and values!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and achievements, so we can easily see how you’d fit into our friendly bunch at Gousto.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to join our team.
How to prepare for a job interview at Gousto
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Shift Coach Team Leader role at Gousto. Familiarise yourself with their mission and values, especially how they aim to change the way people shop, cook, and eat. This will help you align your answers with what Gousto is looking for.
✨Showcase Your Coaching Skills
Since this role involves leading and developing a team, be prepared to discuss your experience in coaching or mentoring others. Share specific examples of how you've successfully trained individuals in a manufacturing or production environment, and highlight your ability to adapt your coaching style to different learners.
✨Emphasise Collaboration
Gousto values teamwork, so be ready to talk about your collaborative skills. Think of instances where you've partnered with different teams to achieve a common goal. This could include working with operations, engineering, or any other departments to enhance training outcomes.
✨Prepare Questions About Continuous Learning
Since driving a culture of continuous learning is key in this role, prepare thoughtful questions about Gousto's training programmes and how they measure success. This shows your genuine interest in the position and your commitment to fostering a learning environment.