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- Tasks: Lead and develop a team to deliver effective on-the-job training and coaching.
- Company: Join Gousto, the UK's mission-driven food delivery service.
- Benefits: Earn £16.50 per hour with 23 days paid leave and flexible working options.
- Other info: Dynamic role with opportunities for personal growth and collaboration across teams.
- Why this job: Make a real impact by fostering a culture of continuous learning and operational excellence.
- Qualifications: Experience in coaching or mentoring within a manufacturing environment is essential.
The predicted salary is between 33000 - 35000 £ per year.
Here at Gousto, we are on a mission to become the UK's most loved way to eat dinner, and for every meal to leave the planet better off. Gousto is changing how people shop, cook and eat food at home. Gousto customers choose recipes they like to cook and ta-dah - we deliver the perfectly measured ingredients to their door. Skip the supermarket queue, and create delicious meals! It’s an incredibly exciting time to join our team - and we’re a friendly bunch!
Location: Based at our Warrington Warehouse on Omega South WA5 3TZ (this is a site based role)
Hours: We can explore flexible working patterns that would fit both business and your personal needs. With regular flex to support nights (twilight or early hours)
Pay: £16.50 per hour
We have an exciting opportunity for an L&D Shift Coach Team Leader to join our People Operations Team at our Warrington site, reporting to the site Operational Training Lead. You will be part of a team dedicated to building technical and behavioural capability through high-quality training and coaching. In this role, you will lead and develop our Shift Coach team to deliver consistent on-the-job training. You’ll be a key partner to our operations, helping to ensure everyone on site has the skills and knowledge they need to succeed safely and effectively. Success in this role means driving a culture of continuous learning and operational excellence while ensuring our training records remain accurate and compliant.
Core Responsibilities:
- Lead, support, and develop the Shift Coach team to deliver effective on-the-job training and coaching
- Deliver practical training across all operational areas to ensure colleagues achieve competence safely
- Co-ordinate site inductions for new colleagues, embedding key knowledge and behaviours from day one
- Facilitate annual and refresher learning modules, including Health & Safety and inclusion-focused sessions
- Partner with agency providers to ensure compliance with legal training requirements and support for all learners
- Collaborate with the Operational Training Lead to prioritise training needs in line with site goals
- Maintain accurate training records and compliance documentation for all site-based colleagues
- Manage payments for external training providers using the company finance system
- Analyse learning data to identify trends and opportunities for further improvement
- Work closely with Operations, Engineering, and Food Technical teams to align learning with site priorities
Who You Are:
- Experience leading, coaching, or mentoring others within a manufacturing or production environment
- Skilled at delivering clear instructions and feedback to diverse audiences
- Ability to build confidence in others through supportive, hands-on coaching
- Comfortable using digital tools and systems to track and improve training outcomes
- Strong collaborative skills with a track record of partnering across different teams
- Proactive approach to problem-solving and driving continuous improvement
- Ability to adapt coaching styles to meet the needs of different learners
- Knowledge of Health & Safety, quality assurance, and production processes
Qualifications:
- Level 3 Award in Education and Training (AET) or a willingness to work towards this
- Level 3 Food Safety or a willingness to complete this within 6 months of joining
Benefits:
23 days paid leave (plus...
Shift Coach Team Leader in London employer: Gousto
Contact Detail:
Gousto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Coach Team Leader in London
✨Tip Number 1
Network like a pro! Reach out to current Gousto employees on LinkedIn or at industry events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to coaching and training. Use the STAR method to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show your passion for continuous learning! Be ready to discuss how you've driven improvement in past roles and how you plan to foster that culture at Gousto.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Gousto family!
We think you need these skills to ace Shift Coach Team Leader in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Shift Coach Team Leader role. Highlight your experience in coaching and training, and how it aligns with Gousto's mission to deliver high-quality training and operational excellence.
Show Your Passion: Let your enthusiasm for food and training shine through! Share why you’re excited about joining Gousto and how you can contribute to making dinner time better for everyone. A personal touch goes a long way!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and bullet points where possible to make your skills and experiences easy to read. We want to see your strengths without wading through too much text!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Gousto
✨Know the Company Inside Out
Before your interview, take some time to really understand Gousto's mission and values. Familiarise yourself with their approach to meal delivery and how they aim to leave the planet better off. This will not only show your enthusiasm but also help you align your answers with their goals.
✨Showcase Your Coaching Experience
Since the role involves leading and developing a Shift Coach team, be ready to share specific examples of your coaching or mentoring experience. Highlight situations where you've successfully trained others, focusing on your ability to adapt your style to different learners. This will demonstrate your fit for the role.
✨Prepare for Practical Scenarios
Expect to discuss practical training scenarios during your interview. Think about how you would deliver effective on-the-job training and handle challenges that may arise. Being able to articulate your thought process will showcase your problem-solving skills and readiness for the role.
✨Emphasise Collaboration Skills
Gousto values teamwork, so be prepared to talk about your collaborative experiences. Share examples of how you've partnered with different teams to achieve common goals. This will highlight your ability to work well within the People Operations Team and across the site.