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- Tasks: Lead a vibrant team to deliver exceptional dining experiences and keep the restaurant buzzing.
- Company: Join Gourmet Burger Kitchen, part of the dynamic Boparan Restaurant Group.
- Benefits: Enjoy 50% off meals, exclusive discounts, flexible hours, and career growth opportunities.
- Why this job: Be a hospitality superstar and make every guest's experience unforgettable.
- Qualifications: Passion for customer service and previous leadership experience in hospitality.
- Other info: Join a supportive team that values integrity, hard work, and community.
The predicted salary is between 24000 - 36000 £ per year.
Do you thrive in a fast-paced environment, love delivering exceptional service, and enjoy leading a team? Gourmet Burger Kitchen (GBK) is looking for a strong Front of House Team Leader to help create amazing guest experiences and support our restaurant operations.
What You'll Be Doing:
- Lead by Example: Motivate and support your team to deliver outstanding service, ensuring every guest leaves with a smile.
- Deliver Exceptional Hospitality: Ensure every guest receives a warm welcome, seamless service, and a memorable dining experience.
- Support the Management Team: Take charge in the absence of the Restaurant Manager, keeping things running smoothly and efficiently.
- Keep Things Flowing: Manage bookings, oversee table service, and maintain a great atmosphere throughout busy shifts.
- Training Development: Help train and develop team members, ensuring they have the skills and confidence to succeed.
- Maintain Standards: Uphold GBK's high service and cleanliness standards, ensuring a safe and enjoyable environment for both guests and the team.
What You Bring:
- Customer Service Passion: A natural people person who loves engaging with guests and making their experience special.
- Leadership Skills: Previous experience in a hospitality or restaurant setting, with the ability to inspire and guide a team.
- Problem-Solving Mindset: Ability to stay calm and think on your feet during busy service periods.
- Organisational Flair: Great attention to detail to manage shifts, team performance, and restaurant flow effectively.
- Energy Enthusiasm: A positive, can-do attitude that keeps the team motivated and guests happy.
What's in It for You:
- Feast on 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared.
- Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
- Stock up on Favourites: Enjoy 20% off at Carluccio's retail gift shop deli.
- Get Paid When You Need It with Wage Stream, offering access to advanced pay.
- Refer Friends and Earn with our bonus scheme.
- Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
- Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.
Ready to Lead the Front of House? If you're a hospitality superstar with a passion for service and leadership, we'd love to hear from you. Apply now to join Gourmet Burger Kitchen as our new Front of House Team Leader and help us create unforgettable dining experiences.
Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We're obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment. At BRG, we live by our core values:
- Honest: Acting with integrity in everything we do.
- Hardworking: Giving our best, every day.
- Hungry: Always striving for growth and excellence.
- Heart: Caring deeply about our people, our guests, and our communities.
Gourmet Burger Kitchen (GBK) at Brunswick is a popular destination for burger lovers, offering a variety of handcrafted gourmet burgers made with high-quality ingredients.
Team Leader in England employer: Gourmet Burger Kitchen
Contact Detail:
Gourmet Burger Kitchen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in England
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or solved a problem under pressure. Being able to share these experiences will demonstrate your capability as a Front of House Team Leader.
✨Tip Number 3
When you get the chance, ask insightful questions during your interview. This shows your genuine interest in the role and helps you understand how you can contribute to creating those unforgettable dining experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the GBK family and ready to lead the charge in delivering exceptional service.
We think you need these skills to ace Team Leader in England
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for hospitality shine through! Share specific examples of how you've created memorable experiences for guests in the past. We want to see that you’re not just looking for a job, but that you genuinely care about making people happy.
Highlight Your Leadership Skills: As a Team Leader, we need to know you can inspire and motivate others. In your application, mention any previous leadership roles or experiences where you’ve successfully guided a team. This will show us you have what it takes to lead our Front of House team!
Be Organised and Detail-Oriented: We love a candidate who pays attention to detail! Make sure your application is well-structured and free from errors. Highlight your organisational skills by mentioning how you’ve managed busy shifts or handled multiple tasks at once in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at GBK!
How to prepare for a job interview at Gourmet Burger Kitchen
✨Know the Company Inside Out
Before your interview, make sure you research Gourmet Burger Kitchen and understand their values and what they stand for. Familiarise yourself with their menu and any recent news about the company. This will show your genuine interest and help you connect your passion for service to their mission.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation in a busy environment. Highlight how you motivated your team and ensured exceptional service, as this aligns perfectly with what they’re looking for in a Front of House Team Leader.
✨Demonstrate Your Problem-Solving Mindset
Think of scenarios where you had to think on your feet during peak times. Be ready to discuss how you managed stress and kept the atmosphere positive. This will illustrate your ability to maintain composure and deliver great service, even when things get hectic.
✨Bring Your Energy and Enthusiasm
During the interview, let your personality shine through! Show your passion for hospitality and your excitement about leading a team. A positive attitude can be contagious, and it’s exactly what they want to see in a candidate who will inspire others and create memorable guest experiences.
