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- Tasks: Lead a vibrant team to deliver exceptional dining experiences and keep the restaurant buzzing.
- Company: Join Gourmet Burger Kitchen, part of the dynamic Boparan Restaurant Group.
- Benefits: Enjoy 50% off meals, exclusive discounts, flexible hours, and career growth opportunities.
- Why this job: Be a hospitality superstar and create unforgettable moments for guests every day.
- Qualifications: Passion for customer service, leadership experience, and a positive attitude.
- Other info: Join a supportive team that values integrity, hard work, and community.
The predicted salary is between 28800 - 43200 £ per year.
Do you thrive in a fast-paced environment, love delivering exceptional service, and enjoy leading a team? Gourmet Burger Kitchen (GBK) is looking for a strong Front of House Team Leader to help create amazing guest experiences and support our restaurant operations.
What You’ll Be Doing:
- Lead by Example: Motivate and support your team to deliver outstanding service, ensuring every guest leaves with a smile.
- Deliver Exceptional Hospitality: Ensure every guest receives a warm welcome, seamless service, and a memorable dining experience.
- Support the Management Team: Take charge in the absence of the Restaurant Manager, keeping things running smoothly and efficiently.
- Keep Things Flowing: Manage bookings, oversee table service, and maintain a great atmosphere throughout busy shifts.
- Training & Development: Help train and develop team members, ensuring they have the skills and confidence to succeed.
- Maintain Standards: Uphold GBK’s high service and cleanliness standards, ensuring a safe and enjoyable environment for both guests and the team.
What You Bring:
- Customer Service Passion: A natural people person who loves engaging with guests and making their experience special.
- Leadership Skills: Previous experience in a hospitality or restaurant setting, with the ability to inspire and guide a team.
- Problem-Solving Mindset: Ability to stay calm and think on your feet during busy service periods.
- Organisational Flair: Great attention to detail to manage shifts, team performance, and restaurant flow effectively.
- Energy & Enthusiasm: A positive, can-do attitude that keeps the team motivated and guests happy.
What’s in It for You:
- Feast on 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared!
- Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
- Stock up on Favourites: Enjoy 20% off at Carluccio’s retail gift shop & deli.
- Get Paid When You Need It with Wage Stream, offering access to advanced pay.
- Refer Friends and Earn with our bonus scheme.
- Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
- Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.
If you’re a hospitality superstar with a passion for service and leadership, we’d love to hear from you! Apply now to join Gourmet Burger Kitchen as our new Front of House Team Leader and help us create unforgettable dining experiences.
Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment. At BRG, we live by our core values:
- Honest: Acting with integrity in everything we do.
- Hardworking: Giving our best, every day.
- Hungry: Always striving for growth and excellence.
- Heart: Caring deeply about our people, our guests, and our communities.
Gourmet Burger Kitchen (GBK) at Birmingham Brindley Place is a popular destination for burger lovers, offering a variety of handcrafted gourmet burgers made with high-quality ingredients.
Team Leader in Birmingham employer: Gourmet Burger Kitchen
Contact Detail:
Gourmet Burger Kitchen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out GBK's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or solved a problem under pressure. These examples will help you shine during the interview and demonstrate your fit for the Team Leader role.
✨Tip Number 3
Dress to impress but keep it casual! You want to look professional while still fitting into the restaurant's relaxed atmosphere. A smart-casual outfit can show that you respect the interview process while being true to the GBK style.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Team Leader in Birmingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for hospitality shine through! Share specific examples of how you've made guests feel special in the past. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences.
Highlight Your Leadership Skills: As a Team Leader, we need to know you can inspire and guide a team. In your application, mention any previous leadership roles or experiences where you’ve motivated others. This will show us you have what it takes to lead our Front of House team!
Be Organised and Detail-Oriented: We love candidates who pay attention to detail! Make sure your application is well-structured and free from typos. Highlight any experience you have managing shifts or bookings, as this will demonstrate your organisational flair and readiness for the role.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success! It’s the quickest way for us to receive your application and get to know you better. Don’t miss out on the opportunity to join our fantastic team at GBK!
How to prepare for a job interview at Gourmet Burger Kitchen
✨Know the Company Inside Out
Before your interview, take some time to research Gourmet Burger Kitchen and their values. Understand their commitment to exceptional service and how they create memorable dining experiences. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a potential Team Leader, it’s crucial to demonstrate your leadership abilities. Prepare examples from your past experiences where you motivated a team or handled a challenging situation. Highlight how you can inspire others to deliver outstanding service.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Think of scenarios where you had to think on your feet or manage a busy shift. Practising these responses will show that you can keep things flowing smoothly under pressure.
✨Bring Your Energy and Enthusiasm
Gourmet Burger Kitchen is looking for someone with a positive attitude. During the interview, let your passion for hospitality shine through. Share why you love engaging with guests and how you can contribute to a vibrant atmosphere in the restaurant.
