At a Glance
- Tasks: Lead a vibrant team to deliver exceptional service and create memorable guest experiences.
- Company: Join the dynamic Boparan Restaurant Group, known for its commitment to excellence.
- Benefits: Enjoy 50% off meals, exclusive discounts, flexible hours, and career growth opportunities.
- Other info: Work in a fun atmosphere with a supportive team that values integrity and hard work.
- Why this job: Be a key player in a fast-paced environment where your leadership makes a real difference.
- Qualifications: Passion for customer service and previous hospitality experience are essential.
The predicted salary is between 30285 - 37015 £ per year.
Passionate About People? Lead Our Front of House Team!
Do you thrive in a fast-paced environment, love delivering exceptional service, and enjoy leading a team?
Gourmet Burger Kitchen (GBK) is looking for a strong Front of House Team Leader to help create amazing guest experiences and support our restaurant operations.
What You’ll Be Doing
- Lead by Example: Motivate and support your team to deliver outstanding service, ensuring every guest leaves with a smile.
- Deliver Exceptional Hospitality: Ensure every guest receives a warm welcome, seamless service, and a memorable dining experience.
- Support the Management Team: Take charge in the absence of the Restaurant Manager, keeping things running smoothly and efficiently.
- Keep Things Flowing: Manage bookings, oversee table service, and maintain a great atmosphere throughout busy shifts.
- Training & Development: Help train and develop team members, ensuring they have the skills and confidence to succeed.
- Maintain Standards: Uphold GBK’s high service and cleanliness standards, ensuring a safe and enjoyable environment for both guests and the team.
What You Bring
- Customer Service Passion: A natural people person who loves engaging with guests and making their experience special.
- Leadership Skills: Previous experience in a hospitality or restaurant setting, with the ability to inspire and guide a team.
- Problem-Solving Mindset: Ability to stay calm and think on your feet during busy service periods.
- Organisational Flair: Great attention to detail to manage shifts, team performance, and restaurant flow effectively.
- Energy & Enthusiasm: A positive, can-do attitude that keeps the team motivated and guests happy.
What’s in It for You
- Feast on 50% Offyour total bill for you and 5 friends across all our brands—because great food should be shared!
- Unlock Exclusive Discountson thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
- Stock up on Favourites: Enjoy 20% off at Carluccio’s retail gift shop & deli.
- Get Paid When You Need Itwith Wage Stream, offering access to advanced pay.
- Refer Friends and Earnwith our bonus scheme.
- Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
- Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.
Ready to Lead the Front of House?
Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do.
We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.
At BRG, we live by our core values
Honest – Acting with integrity in everything we do.
Hardworking – Giving our best, every day.
Hungry – Always striving for growth and excellence.
Heart – Caring deeply about our people, our guests, and our communities.
Gourmet Burger Kitchen (GBK) at Manchester Trafford Centre is a popular destination for burger lovers, offering a variety of handcrafted gourmet burgers made with high-quality ingredients.
#J-18808-Ljbffr
FOH Team Leader in Stretford employer: Gourmet Burger Kitchen Ltd
Gourmet Burger Kitchen Ltd is an excellent employer for those looking to thrive in a dynamic kitchen environment in Brighton. With a strong emphasis on teamwork and a commitment to high-quality service, employees enjoy flexible working opportunities, generous discounts, and a supportive work culture that fosters personal and professional growth. Join us to be part of a passionate team dedicated to crafting the best burgers while enjoying a rewarding and fulfilling career.
Contact Details:
Gourmet Burger Kitchen Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land FOH Team Leader in Stretford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Gourmet Burger Kitchen Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Gourmet Burger Kitchen Ltd
Don't be shy about reaching out to Gourmet Burger Kitchen Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace FOH Team Leader in Stretford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Gourmet Burger Kitchen Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Gourmet Burger Kitchen Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
