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- Tasks: Lead a vibrant team to deliver exceptional dining experiences and keep the restaurant running smoothly.
- Company: Join Gourmet Burger Kitchen, a fun and dynamic restaurant with a passion for great service.
- Benefits: Enjoy 50% off meals, exclusive discounts, flexible working, and career development opportunities.
- Other info: Flexible hours and a supportive environment for personal and professional growth.
- Why this job: Be a hospitality superstar and make every guest's experience unforgettable while leading a fantastic team.
- Qualifications: Previous hospitality experience, strong leadership skills, and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Do you thrive in a fast-paced environment, love delivering exceptional service, and enjoy leading a team? Gourmet Burger Kitchen (GBK) is looking for a strong Front of House Team Leader to help create amazing guest experiences and support our restaurant operations.
What You'll Be Doing:
- Lead by Example: Motivate and support your team to deliver outstanding service, ensuring every guest leaves with a smile.
- Deliver Exceptional Hospitality: Ensure every guest receives a warm welcome, seamless service, and a memorable dining experience.
- Support the Management Team: Take charge in the absence of the Restaurant Manager, keeping things running smoothly and efficiently.
- Keep Things Flowing: Manage bookings, oversee table service, and maintain a great atmosphere throughout busy shifts.
- Training & Development: Help train and develop team members, ensuring they have the skills and confidence to succeed.
- Maintain Standards: Uphold GBK's high service and cleanliness standards, ensuring a safe and enjoyable environment for both guests and the team.
What You Bring:
- Customer Service Passion: A natural people person who loves engaging with guests and making their experience special.
- Leadership Skills: Previous experience in a hospitality or restaurant setting, with the ability to inspire and guide a team.
- Problem-Solving Mindset: Ability to stay calm and think on your feet during busy service periods.
- Organisational Flair: Great attention to detail to manage shifts, team performance, and restaurant flow effectively.
- Energy & Enthusiasm: A positive, can-do attitude that keeps the team motivated and guests happy.
What's in It for You:
- Feast on 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared!
- Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
- Stock up on Favourites: Enjoy 20% off at Carluccio's retail gift shop & deli.
- Get Paid When You Need It with Wage Stream, offering access to advanced pay.
- Refer Friends and Earn with our bonus scheme.
- Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
- Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.
Ready to Lead the Front of House? If you're a hospitality superstar with a passion for service and leadership, we'd love to hear from you! Apply now to join Gourmet Burger Kitchen as our new Front of House Team Leader and help us create unforgettable dining experiences.
Team Leader in Brighton employer: Gourmet Burger Kitchen Ltd
Contact Detail:
Gourmet Burger Kitchen Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Brighton
✨Tip Number 1
Get to know the company culture! Before your interview, check out GBK's vibe on social media or their website. This way, you can tailor your answers to show how you fit right in with their team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or solved a problem under pressure. These real-life examples will help you shine during the interview and show off your skills.
✨Tip Number 3
Be ready to demonstrate your customer service passion! During the interview, share how you’ve gone above and beyond for guests in the past. This will highlight your commitment to delivering exceptional hospitality.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about team dynamics or training opportunities. It’s a great way to engage with the interviewer and learn more about what it’s like to work at GBK.
We think you need these skills to ace Team Leader in Brighton
Some tips for your application 🫡
Show Your Passion for People: When writing your application, let your love for customer service shine through! Share specific examples of how you've made guests feel special in previous roles. We want to see that you’re a natural people person who thrives on creating memorable experiences.
Highlight Your Leadership Skills: Make sure to mention any past experience leading a team, even if it was just a small group. We’re looking for someone who can motivate and inspire others, so tell us about times when you’ve stepped up to guide your team or taken charge during busy shifts.
Demonstrate Problem-Solving Abilities: In the fast-paced world of hospitality, things don’t always go as planned. Use your application to showcase how you’ve handled challenges in the past. We want to know how you stay calm under pressure and keep everything flowing smoothly!
Keep It Professional Yet Personal: While we love a friendly tone, remember to keep your application professional. Tailor your CV and cover letter to reflect the job description, and don’t forget to apply through our website. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Gourmet Burger Kitchen Ltd
✨Show Your Passion for People
Make sure to express your love for engaging with guests during the interview. Share specific examples of how you've created memorable experiences in previous roles, as this will resonate well with the hiring team at Gourmet Burger Kitchen.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you motivate a team. Think of instances where you've successfully led a team through busy shifts or resolved conflicts, as this will showcase your ability to inspire and guide others.
✨Highlight Problem-Solving Abilities
Be ready to share examples of how you've handled challenging situations in a fast-paced environment. This could include managing bookings during peak times or ensuring smooth service when things get hectic—show them you can keep calm under pressure!
✨Emphasise Organisational Skills
Talk about your attention to detail and how it helps you manage shifts and maintain high standards. Mention any systems or processes you've implemented in the past that improved efficiency, as this will demonstrate your organisational flair.