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- Tasks: Lead a vibrant team to deliver exceptional service and create memorable dining experiences.
- Company: Join the dynamic Gourmet Burger Kitchen, part of the Boparan Restaurant Group.
- Benefits: Enjoy 50% off meals, exclusive discounts, flexible hours, and career growth opportunities.
- Why this job: Be a hospitality superstar and make every guest's experience unforgettable.
- Qualifications: Passion for customer service, leadership skills, and a positive attitude.
- Other info: Work in a fun environment with a focus on integrity and teamwork.
The predicted salary is between 24000 - 30000 £ per year.
Do you thrive in a fast-paced environment, love delivering exceptional service, and enjoy leading a team? Gourmet Burger Kitchen (GBK) is looking for a strong Front of House Team Leader to help create amazing guest experiences and support our restaurant operations.
What You’ll Be Doing:
- Lead by Example: Motivate and support your team to deliver outstanding service, ensuring every guest leaves with a smile.
- Deliver Exceptional Hospitality: Ensure every guest receives a warm welcome, seamless service, and a memorable dining experience.
- Support the Management Team: Take charge in the absence of the Restaurant Manager, keeping things running smoothly and efficiently.
- Keep Things Flowing: Manage bookings, oversee table service, and maintain a great atmosphere throughout busy shifts.
- Training & Development: Help train and develop team members, ensuring they have the skills and confidence to succeed.
- Maintain Standards: Uphold GBK’s high service and cleanliness standards, ensuring a safe and enjoyable environment for both guests and the team.
What You Bring:
- Customer Service Passion: A natural people person who loves engaging with guests and making their experience special.
- Leadership Skills: Previous experience in a hospitality or restaurant setting, with the ability to inspire and guide a team.
- Problem-Solving Mindset: Ability to stay calm and think on your feet during busy service periods.
- Organisational Flair: Great attention to detail to manage shifts, team performance, and restaurant flow effectively.
- Energy & Enthusiasm: A positive, can-do attitude that keeps the team motivated and guests happy.
What’s in It for You:
- Feast on 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared!
- Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
- Stock up on Favourites: Enjoy 20% off at Carluccio’s retail gift shop & deli.
- Get Paid When You Need It with Wage Stream, offering access to advanced pay.
- Refer Friends and Earn with our bonus scheme.
- Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
- Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.
If you’re a hospitality superstar with a passion for service and leadership, we’d love to hear from you! Apply now to join Gourmet Burger Kitchen as our new Front of House Team Leader and help us create unforgettable dining experiences.
Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.
At BRG, we live by our core values:
- Honest: Acting with integrity in everything we do.
- Hardworking: Giving our best, every day.
- Hungry: Always striving for growth and excellence.
- Heart: Caring deeply about our people, our guests, and our communities.
Gourmet Burger Kitchen (GBK) at Brighton is a popular destination for burger lovers, offering a variety of handcrafted gourmet burgers made with high-quality ingredients.
Team Leader - GBK Brighton in England employer: Gourmet Burger Kitchen - Boparan Restaurant Group
Contact Detail:
Gourmet Burger Kitchen - Boparan Restaurant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - GBK Brighton in England
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop by GBK Brighton and soak in the atmosphere. This will help you understand the team dynamics and guest interactions, making it easier to showcase how you can lead the Front of House.
✨Tip Number 2
Show off your people skills! During your interview, share specific examples of how you've motivated a team or turned a tough situation around. We want to see that passion for customer service and leadership shine through!
✨Tip Number 3
Be ready to think on your feet! Prepare for some scenario-based questions where you might need to demonstrate your problem-solving skills. We love candidates who can stay calm and keep things flowing during busy shifts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who align with our values at BRG, so make sure to highlight how you embody those traits!
We think you need these skills to ace Team Leader - GBK Brighton in England
Some tips for your application 🫡
Show Your Passion for People: When writing your application, let your love for customer service shine through! Share specific examples of how you've made guests feel special in the past. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences.
Highlight Your Leadership Skills: Make sure to mention any previous experience leading a team, even if it was just in a small way. We’re looking for someone who can motivate and inspire others, so tell us how you’ve done this before. Use clear examples to show how you’ve kept things running smoothly!
Keep It Organised: Your application should be as organised as you are! Use clear headings and bullet points to make it easy for us to read. This shows that you pay attention to detail, which is super important in our fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at GBK!
How to prepare for a job interview at Gourmet Burger Kitchen - Boparan Restaurant Group
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with GBK’s menu and any special offerings. This shows your passion for the brand and helps you answer questions about how you would recommend dishes to guests.
✨Showcase Your Leadership Style
Be prepared to discuss your previous leadership experiences. Think of specific examples where you motivated your team or resolved conflicts. This will demonstrate your ability to lead by example and support your team effectively.
✨Demonstrate Your Customer Service Skills
Think of a time when you went above and beyond for a customer. Share this story during your interview to highlight your commitment to exceptional hospitality and how you ensure every guest leaves with a smile.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in a busy environment. Practice responses to scenarios like handling a difficult guest or managing a sudden rush. This will show you can think on your feet and maintain a great atmosphere.