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- Tasks: Lead a vibrant team to deliver exceptional dining experiences and keep the restaurant buzzing.
- Company: Join Gourmet Burger Kitchen, part of Boparan Restaurant Group, known for its amazing culture.
- Benefits: Enjoy 50% off meals, exclusive discounts, flexible hours, and career growth opportunities.
- Why this job: Be a hospitality superstar and create unforgettable moments for guests every day.
- Qualifications: Passion for customer service, leadership experience, and a positive attitude.
- Other info: Dynamic environment with a focus on integrity, hard work, and community care.
The predicted salary is between 24000 - 36000 £ per year.
Do you thrive in a fast-paced environment, love delivering exceptional service, and enjoy leading a team? Gourmet Burger Kitchen (GBK) is looking for a strong Front of House Team Leader to help create amazing guest experiences and support our restaurant operations.
What You’ll Be Doing:
- Lead by Example: Motivate and support your team to deliver outstanding service, ensuring every guest leaves with a smile.
- Deliver Exceptional Hospitality: Ensure every guest receives a warm welcome, seamless service, and a memorable dining experience.
- Support the Management Team: Take charge in the absence of the Restaurant Manager, keeping things running smoothly and efficiently.
- Keep Things Flowing: Manage bookings, oversee table service, and maintain a great atmosphere throughout busy shifts.
- Training & Development: Help train and develop team members, ensuring they have the skills and confidence to succeed.
- Maintain Standards: Uphold GBK’s high service and cleanliness standards, ensuring a safe and enjoyable environment for both guests and the team.
What You Bring:
- Customer Service Passion: A natural people person who loves engaging with guests and making their experience special.
- Leadership Skills: Previous experience in a hospitality or restaurant setting, with the ability to inspire and guide a team.
- Problem-Solving Mindset: Ability to stay calm and think on your feet during busy service periods.
- Organisational Flair: Great attention to detail to manage shifts, team performance, and restaurant flow effectively.
- Energy & Enthusiasm: A positive, can-do attitude that keeps the team motivated and guests happy.
What’s in It for You:
- Feast on 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared!
- Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
- Stock up on Favourites: Enjoy 20% off at Carluccio’s retail gift shop & deli.
- Get Paid When You Need It with Wage Stream, offering access to advanced pay.
- Refer Friends and Earn with our bonus scheme.
- Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
- Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.
Ready to Lead the Front of House? If you’re a hospitality superstar with a passion for service and leadership, we’d love to hear from you! Apply now to join Gourmet Burger Kitchen as our new Front of House Team Leader and help us create unforgettable dining experiences.
Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.
At BRG, we live by our core values:
- Honest – Acting with integrity in everything we do.
- Hardworking – Giving our best, every day.
- Hungry – Always striving for growth and excellence.
- Heart – Caring deeply about our people, our guests, and our communities.
Gourmet Burger Kitchen (GBK) at Brunswick is a popular destination for burger lovers, offering a variety of handcrafted gourmet burgers made with high-quality ingredients.
Team Leader - GBK Brunswick in Camden employer: Gourmet Burger Kitchen - Boparan Restaurant Group
Contact Detail:
Gourmet Burger Kitchen - Boparan Restaurant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - GBK Brunswick in Camden
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in for a meal and observe how the team interacts with guests. This will give you insights into their service style and help you tailor your approach.
✨Tip Number 2
Show off your leadership skills! During your interview, share specific examples of how you've motivated a team or handled a busy shift. We want to see that you can keep things flowing smoothly under pressure.
✨Tip Number 3
Be ready to demonstrate your problem-solving mindset! Think of a time when you faced a challenge in a hospitality setting and explain how you tackled it. This will show us you're calm and collected when the heat is on.
✨Tip Number 4
Don’t forget to express your passion for customer service! Let us know why creating memorable dining experiences excites you. Your enthusiasm can really set you apart from other candidates.
We think you need these skills to ace Team Leader - GBK Brunswick in Camden
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for hospitality shine through! Share specific examples of how you've created memorable experiences for guests in the past. We want to see that you’re not just looking for a job, but that you genuinely care about making people happy.
Highlight Your Leadership Skills: As a Team Leader, we need someone who can inspire and motivate others. Make sure to include any previous leadership experience you have, whether it’s in a restaurant or another setting. Tell us how you’ve supported your team and helped them grow!
Be Organised and Detail-Oriented: In a fast-paced environment like ours, organisation is key! When you apply, mention how you manage bookings, oversee service, and keep everything running smoothly. We love candidates who pay attention to detail and can juggle multiple tasks with ease.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success! It’s the easiest way for us to review your application and get to know you better. Plus, it shows you’re serious about joining our team at GBK!
How to prepare for a job interview at Gourmet Burger Kitchen - Boparan Restaurant Group
✨Know Your Stuff
Before the interview, make sure you’re familiar with GBK’s menu and values. This shows your passion for the brand and helps you connect with the interviewers. Brush up on their signature dishes and any recent news about the company.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or resolved conflicts. This will demonstrate your ability to inspire and guide others, which is key for the Team Leader role.
✨Emphasise Customer Service
Since this role is all about delivering exceptional hospitality, be ready to discuss your approach to customer service. Share stories that highlight your ability to create memorable experiences for guests, especially during busy times.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they maintain high service standards. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
