At a Glance
- Tasks: Lead a vibrant team to deliver exceptional service and create memorable dining experiences.
- Company: Join the dynamic Gourmet Burger Kitchen, part of the Boparan Restaurant Group.
- Benefits: Enjoy 50% off meals, exclusive discounts, flexible hours, and career growth opportunities.
- Other info: Join a supportive team that values integrity, hard work, and community.
- Why this job: Be a hospitality superstar and make a real impact in a fast-paced environment.
- Qualifications: Passion for customer service and previous leadership experience in hospitality.
The predicted salary is between 24000 - 36000 £ per year.
Do you thrive in a fast-paced environment, love delivering exceptional service, and enjoy leading a team? Gourmet Burger Kitchen (GBK) is looking for a strong Front of House Team Leader to help create amazing guest experiences and support our restaurant operations.
What You’ll Be Doing:
- Lead by Example: Motivate and support your team to deliver outstanding service, ensuring every guest leaves with a smile.
- Deliver Exceptional Hospitality: Ensure every guest receives a warm welcome, seamless service, and a memorable dining experience.
- Support the Management Team: Take charge in the absence of the Restaurant Manager, keeping things running smoothly and efficiently.
- Keep Things Flowing: Manage bookings, oversee table service, and maintain a great atmosphere throughout busy shifts.
- Training & Development: Help train and develop team members, ensuring they have the skills and confidence to succeed.
- Maintain Standards: Uphold GBK’s high service and cleanliness standards, ensuring a safe and enjoyable environment for both guests and the team.
What You Bring:
- Customer Service Passion: A natural people person who loves engaging with guests and making their experience special.
- Leadership Skills: Previous experience in a hospitality or restaurant setting, with the ability to inspire and guide a team.
- Problem-Solving Mindset: Ability to stay calm and think on your feet during busy service periods.
- Organisational Flair: Great attention to detail to manage shifts, team performance, and restaurant flow effectively.
- Energy & Enthusiasm: A positive, can-do attitude that keeps the team motivated and guests happy.
What’s in It for You:
- Feast on 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared!
- Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
- Stock up on Favourites: Enjoy 20% off at Carluccio’s retail gift shop & deli.
- Get Paid When You Need It with Wage Stream, offering access to advanced pay.
- Refer Friends and Earn with our bonus scheme.
- Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
- Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.
Ready to Lead the Front of House? If you’re a hospitality superstar with a passion for service and leadership, we’d love to hear from you! Apply now to join Gourmet Burger Kitchen as our new Front of House Team Leader and help us create unforgettable dining experiences.
Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.
At BRG, we live by our core values:
- Honest – Acting with integrity in everything we do.
- Hardworking – Giving our best, every day.
- Hungry – Always striving for growth and excellence.
- Heart – Caring deeply about our people, our guests, and our communities.
Gourmet Burger Kitchen (GBK) at Brighton is a popular destination for burger lovers, offering a variety of handcrafted gourmet burgers made with high-quality ingredients.
Team Leader - GBK Brighton employer: Gourmet Burger Kitchen - Boparan Restaurant Group
Gourmet Burger Kitchen (GBK) in Brighton is an exceptional employer that prioritises the growth and well-being of its team members. With a vibrant work culture that celebrates passion for service, employees enjoy flexible working opportunities, extensive training and development, and exclusive discounts, all while contributing to creating unforgettable dining experiences. Join us to be part of a dynamic team where your leadership skills can shine and your career can flourish.
Contact Details:
Gourmet Burger Kitchen - Boparan Restaurant Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - GBK Brighton
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in for a meal and observe how the team interacts with guests. This will help you understand their service style and give you some great talking points during your chat.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past experiences where you’ve motivated a team or solved a problem under pressure. We want to see that you can keep things flowing smoothly, even when it gets busy!
✨Tip Number 3
Be ready to demonstrate your customer service passion! Prepare to share stories about how you’ve gone above and beyond for guests in the past. Remember, it’s all about creating memorable dining experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our GBK family!
We think you need these skills to ace Team Leader - GBK Brighton
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for hospitality shine through! Share specific examples of how you've created memorable experiences for guests in the past. We want to see that you’re not just looking for a job, but a chance to lead and inspire others.
Tailor Your Application:Make sure to customise your application to highlight your leadership skills and experience in fast-paced environments. Use keywords from the job description to show us you understand what we're looking for. This will help your application stand out!
Be Yourself:We’re all about authenticity at StudySmarter. Don’t be afraid to let your personality come through in your writing. Share your unique approach to team leadership and customer service – we want to know what makes you tick!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Gourmet Burger Kitchen - Boparan Restaurant Group
✨Know Your Stuff
Before the interview, make sure you’re familiar with GBK’s menu and values. This shows your passion for the brand and helps you connect with the interviewers. Brush up on their signature dishes and any recent news about the company to impress them!
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or resolved conflicts. This will demonstrate your ability to inspire others and handle challenges, which is key for a Team Leader role.
✨Emphasise Customer Service
Since this role is all about delivering exceptional hospitality, be ready to discuss your approach to customer service. Share stories that highlight your passion for making guests feel special and how you’ve gone above and beyond in previous roles.
✨Stay Calm Under Pressure
The restaurant environment can get hectic, so be prepared to talk about how you manage stress and keep things running smoothly during busy shifts. Highlight any strategies you use to maintain a positive atmosphere, both for your team and the guests.
