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- Tasks: Manage credit control processes and ensure timely payments from customers.
- Company: Join Gough and Kelly, a supportive employer in Leeds.
- Benefits: Competitive salary, monthly bonuses, increasing holiday entitlement, and private healthcare.
- Other info: Enjoy ongoing training and career development opportunities.
- Why this job: Be part of a dynamic team and make a real impact on financial operations.
- Qualifications: 5+ years of credit control experience and excellent communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Overview
Salary: £25,000 – £30,000 per annum, depending on experience
Closing Date:
Are you an experienced Credit Controller looking to take the next step in your career within a supportive business that offers training, progression, and a strong benefits package?
We now have an excellent opportunity for a motivated Credit Controller, with a minimum of 2 years’ experience, to join our fast-paced team in Leeds.
Job Purpose: To manage customer accounts effectively to ensure timely collection of cash, minimise credit risk, and maintain accurate sales ledger records, while providing a professional and consistent service to internal and external stakeholders.
The position:
- Permanent, full-time
- 37.5 hours per week
- Set up new customer accounts, checking credit ratings and applying appropriate terms
- Post and allocate customer receipts accurately and in a timely manner
- Proactively chase outstanding debts in line with agreed payment terms
- Monitor customer payment behaviour and credit risk
- Recommend account stops, releases, and escalations in line with company policy
- Reduce aged debt and support cash collection targets
- Investigate and resolve invoice and payment queries promptly
- Liaise with internal teams (Sales, Security, Service) to resolve disputes
- Maintain accurate records of queries and resolutions
- Communicate clearly and professionally with customers regarding account status
- Support processing of sales invoices and credit notes where required
- Assist with sales ledger reconciliations and month-end activities
- Any other duties as and when the business requires
The ideal candidate will:
- Have at least 2 years’ credit control experience in a high volume, fast paced business
- Knowledge of SAGE (desirable)
- Excellent communication skills, especially telephone manner
- Professionalism
- Reliability
Gough and Kelly value hard work and commitment, and in return, we are committed to giving back to our employees. We have an excellent and ever-growing benefits package to set you on the right path from the day you join us:
- Excellent rate of pay – £25-30k per annum, depending on experience
- Holiday entitlement – increasing to 24 days, with length of service, plus 8 bank holidays
- Employee Assistance Programme (EAP)
- Private Healthcare Scheme (with length of service)
- Employee Benefits Programme (with length of service)
- Ongoing training
- Pension Scheme
- Cycle to Work Scheme
- Company social events
Gough and Kelly are an equal opportunities employer. We are committed not only to our legal obligations but also to the positive promotion of equality of opportunity in all aspects of employment.
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Credit Controller, Leeds employer: Gough & Kelly Limited
Contact Detail:
Gough & Kelly Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller, Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who might know about opportunities at Gough and Kelly. A personal recommendation can really give you the edge.
✨Tip Number 2
Prepare for the interview by brushing up on your credit control knowledge. Be ready to discuss your experience with SAGE and how you've tackled common invoice queries in the past. Show them you're the expert they need!
✨Tip Number 3
Don’t forget to showcase your communication skills! Practice articulating your thoughts clearly and confidently, especially when discussing your telephone manner. This is key for a Credit Controller role.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Credit Controller, Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your 5+ years of experience and any relevant skills, especially if you’ve worked with SAGE or are pursuing AAT. We want to see how your background fits with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about credit control and how your experience aligns with our needs. Keep it professional but let your personality come through – we love a bit of character!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure to demonstrate your skills in both your CV and cover letter. Whether it’s through clear language or examples of past interactions, show us you can handle queries like a pro!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Gough and Kelly!
How to prepare for a job interview at Gough & Kelly Limited
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your knowledge of credit control metrics and be ready to discuss how you've used them in past roles. This shows you understand the importance of KPIs and can contribute to the team's success.
✨Familiarise Yourself with SAGE
If you have experience with SAGE, great! If not, take some time to learn the basics before your interview. Being able to talk about how you've used similar software or your willingness to learn will impress the interviewers and show you're proactive.
✨Prepare for Common Scenarios
Think about common challenges in credit control, like handling overdue accounts or resolving invoice queries. Prepare examples from your experience that demonstrate your problem-solving skills and how you’ve successfully navigated these situations in the past.
✨Showcase Your Communication Skills
Excellent communication is key in this role. Be ready to discuss how you've effectively communicated with clients and colleagues in previous positions. Practising your responses can help you convey your professionalism and reliability during the interview.