Full-time Permanent Associate
Description
Are you an experienced Security Engineer who enjoys fault-finding, problem-solving and keeping security systems operating at their best?
We're looking for a motivated and customer-focused Service Security Engineer to join our growing team at GK Group.
This is a great opportunity for an engineer who enjoys working independently, tackling technical challenges and delivering excellent service to a varied portfolio of customers. You'll play an important role in ensuring our customers' security systems remain reliable, effective and fully operational.
What will you be doing?
No two days will be the same! Your responsibilities will include:
- Carrying out planned preventative maintenance (PPM) visits across a range of customer sites.
- Responding to reactive maintenance requests and emergency call-outs.
- Diagnosing faults, troubleshooting issues and carrying out repairs to electronic security systems.
- Maintaining and testing CCTV, access control and intruder alarm systems.
- Identifying potential issues and recommending remedial works to prevent future system failures.
- Providing customers with updates and explanations of work completed, ensuring a first-class service.
- Completing service reports, job sheets and maintenance records accurately.
- Liaising with service coordinators, manufacturers and technical support teams to resolve issues.
- Identifying opportunities for system improvements, upgrades and additional remedial works.
- Supporting and mentoring apprentices, sharing your technical knowledge and experience.
What are we looking for?
We're looking for someone who is technically confident, organised and takes pride in delivering a high standard of work.
You'll ideally have:
- Previous experience working as a Security Engineer, particularly within service and maintenance.
- Strong fault-finding and diagnostic skills.
- Experience working with CCTV, access control and intruder alarm systems.
- A good understanding of relevant British Standards and industry requirements.
- The ability to work independently, manage your workload and prioritise tasks effectively.
- Excellent communication and customer service skills.
- A proactive approach to problem-solving and the ability to use your initiative.
- A full UK driving licence.
You’ll also need to be comfortable travelling to customer sites and responding to business requirements, including occasional overnight stays where necessary.
Why join GK Group?
This is an excellent opportunity to join an established and growing business and join a supportive team where your technical expertise, contribution and commitment to excellent customer service will make a real difference.
You'll benefit from:
- Up to £19.25 per hour, depending on experience
- Holiday entitlement – increasing to 24 days, with length of service, plus 8 bank holidays
- Employee Assistance Programme
- Private Healthcare Scheme, with length of service
- Cycle to Work Scheme
- Company social events
At GK Group, we live by The GK Way – Trust Respect, Safety First, Innovation Problem Solving, Leading by Example, and Integrity Accountability.
GK Group are an equal opportunities employer. We are committed not only to our legal obligations but also to the positive promotion of equality of opportunity in all aspects of employment.
Company Overview
GK Group is an established and growing security services provider, with over 30 years of experience delivering innovative security solutions and services. From electronic security systems, CCTV and access control to fire safety, manned guarding and event security, we work with a diverse range of clients to create safer, more secure environments.
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