At a Glance
- Tasks: Manage billing and collections while resolving debtor queries in a fast-paced environment.
- Company: Join an innovative, fast-growing company transforming the credit control sector.
- Benefits: Enjoy a competitive salary, pension, life assurance, and private medical insurance.
- Other info: Be part of a supportive team culture with excellent career growth potential.
- Why this job: Kickstart your career with structured training and rapid progression opportunities.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 24000 - 24000 € per year.
Our client is an innovative, fast-growing company revolutionising a traditional market. By offering highly personalised and comprehensive support, they empower professionals to manage billing, collections, and debt recovery with ease. Supported by experienced investors and Board Directors, they are committed to advancing their services and technology to become the clear market leader in the sector.
This entry-level Credit Controller position is a structured, on-the-job role with comprehensive training designed to support rapid progression within a core business function. You will be primarily responsible for ensuring all invoices are settled promptly and efficiently resolving debtor queries to maintain and reduce aged debt across the client portfolio.
The role involves regular interaction with diverse stakeholders, including client staff, internal teams, insurance companies, and other industry organisations. Strong communication skills, attention to detail, and a proactive approach are essential for success.
Key Responsibilities- Communicate directly with patients and next of kin regarding outstanding accounts via telephone, email, and post.
- Process credit and debit card transactions securely over the phone.
- Engage with debtors including patients, insurers, and hospitals conducting regular credit control activities through outbound emails, phone calls, postal correspondence, and SMS to minimise client debt.
- Consistently achieve KPI targets while adapting to a dynamic, fast-paced environment driven by ongoing software development and implementation.
- Issue reminder and formal demand letters via email and post.
- Collaborate directly with Bill Medical clients and their staff to discuss and resolve outstanding accounts.
- Redirect invoices to the appropriate payees where necessary.
- Support the wider team with ad hoc tasks, including handling incoming calls and voicemails, efficiently addressing queries or directing them to the relevant team member.
- Highly motivated to contribute to the growth and success of an emerging business.
- Strong customer service skills with a client-centred approach.
- Numerically proficient with a keen eye for accuracy and detail.
- Excellent written and verbal communication skills.
- Confident liaising with a range of personnel, from client directors to insurance administrators.
- Ability to follow structured processes to ensure compliance, while also working independently using initiative.
- Capable of working autonomously and meeting critical deadlines.
- Supportive and positive attitude, fostering a collaborative and inclusive team environment.
- Proficient computer skills, including Microsoft Office (Excel, Word, Outlook).
Salary: £24,000 per annum
Hours: Full-time (37.5 hours per week)
Benefits: Pension, Life Assurance, bonus scheme, and Private Medical Insurance
Holiday: 25 days per annum plus bank holidays
Junior Credit Controller – Fast-Growth Role & Training employer: Gotpeople
Join a dynamic and innovative company that is transforming the credit control landscape, offering you a structured entry-level role with comprehensive training and rapid progression opportunities. With a strong focus on employee development, a supportive work culture, and competitive benefits including a pension scheme and private medical insurance, this is an excellent place to build your career while contributing to a fast-growing business in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Credit Controller – Fast-Growth Role & Training
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even former colleagues to let them know you're on the hunt for a Junior Credit Controller role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to explain why you're the perfect fit for the role. Highlight your customer service skills and attention to detail – they’re key for this position!
✨Tip Number 3
Don’t shy away from follow-ups! After an interview or networking event, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the role.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Junior Credit Controller gig. Plus, applying directly gives you a better shot at standing out in the crowd. Let’s get you that job!
We think you need these skills to ace Junior Credit Controller – Fast-Growth Role & Training
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Junior Credit Controller role. Highlight any customer service experience and numerical proficiency, as these are key for us.
Craft a Compelling Cover Letter:Use your cover letter to showcase your motivation and enthusiasm for joining our fast-growing team. Share specific examples of how you’ve demonstrated strong communication skills or attention to detail in past roles.
Showcase Your Tech Savvy:Since we’re all about innovation, mention any experience you have with software or tools relevant to credit control. Familiarity with Microsoft Office is a must, so don’t forget to highlight that!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Gotpeople
✨Know Your Numbers
As a Junior Credit Controller, you'll be dealing with invoices and payments, so brush up on your numerical skills. Familiarise yourself with basic accounting principles and be ready to discuss how you would handle specific scenarios involving debt recovery or invoice discrepancies.
✨Show Off Your Communication Skills
This role requires strong communication with various stakeholders. Prepare examples of how you've effectively communicated in past roles or situations. Think about times when you resolved conflicts or clarified misunderstandings, as these will showcase your customer service skills.
✨Demonstrate Your Proactivity
The company values a proactive approach, so come prepared with ideas on how you would tackle common challenges in credit control. Think about how you would engage with debtors or streamline processes to improve efficiency, and be ready to share these insights during the interview.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview where you might have to simulate a call with a debtor or a client. Practice how you would handle such conversations, focusing on maintaining professionalism while being empathetic. This will help you stand out as a candidate who can handle real-life situations effectively.
