At a Glance
- Tasks: Build strong customer relationships and deliver exceptional service in a fast-paced environment.
- Company: Join a people-first, employee-owned business with a commitment to growth and innovation.
- Benefits: Competitive salary, co-ownership opportunities, pension scheme, and 25 days holiday.
- Other info: Enjoy a supportive culture focused on continuous improvement and career development.
- Why this job: Be part of a dynamic team making a real impact in the mechanical services industry.
- Qualifications: Sales experience in mechanical distribution or construction, with strong relationship-building skills.
The predicted salary is between 30000 - 40000 £ per year.
Our client is proud to operate with a genuine People First philosophy and Employee Ownership model, helping to deliver exceptional customer service across the business. With six locations nationwide and a team of approximately 150 co-owners, they supply Mechanical Services Contractors, Commercial Fire Sprinkler Contractors, Dry and Wet Riser Contractors, and Residential Fire Contractors throughout the UK. Their commitment to service excellence and next-day delivery has helped establish them as a trusted industry leader.
Due to continued growth, they are now seeking an enthusiastic and committed Internal Sales Advisor to join their busy Customer Services team in High Wycombe. As a fully employee-owned business, every individual has a genuine stake in the company’s success. Employees are encouraged to think like owners, with a culture built around growth, innovation, investment and continuous improvement. This approach has supported impressive growth over the past 23 years and created a positive environment where people are proud to work.
The Role
The ideal candidate will have a strong sales background within mechanical distribution. You will be able to demonstrate:
- Strong proactive and reactive sales experience
- Experience within the construction industry
- Background in wholesale distribution
- Good commercial awareness and customer service skills
The ideal candidate would be commercially driven, confident managing customer relationships, and experienced operating in a fast-paced distribution or construction-related environment. As an Internal Sales Advisor, you will play a key role in developing strong customer relationships while delivering an outstanding level of service. Your responsibilities will include processing customer orders, preparing quotations and managing enquiries efficiently and professionally.
Working closely with the wider branch team, you will ensure customers receive the highest standard of support while identifying opportunities to increase sales and strengthen customer partnerships. You will help maintain the company’s reputation as the supplier of choice within a highly competitive market. The High Wycombe branch is ambitious, fast-paced and commercially focused, offering a strong team culture and a shared commitment to growth and customer satisfaction.
Skills & Experience Required
- Previous experience within an internal sales, account management or commercially focused customer service role, ideally within the Mechanical Services/Construction sector
- Comfortable working in a fast-paced, commercially driven environment alongside Commercial Leads and branch teams
- Proven ability to manage and grow customer accounts, building long-term relationships and identifying opportunities to maximise revenue
- Confident in proactively engaging customers, influencing decisions, handling objections and converting opportunities into sales
- Driven, resilient and motivated by achieving results within a competitive market
- Strong relationship-building skills with the ability to balance excellent customer service alongside commercial objectives
- Commercially aware, with the confidence to challenge, question and advise customers effectively
- Adaptable and solutions-focused, with the ability to manage changing priorities
- Excellent communication and interpersonal skills, with the ability to build strong relationships both internally and externally
Excellent Salary and benefits
- Become a co-owner by investing in shares
- Pension Scheme
- Mentoring and coaching programs
- 25 days statutory holidays per year
Internal Sales Executive employer: Gotpeople
Our client is an exceptional employer, fostering a People First philosophy and an Employee Ownership model that empowers every team member in High Wycombe to take pride in their contributions. With a strong focus on growth, innovation, and continuous improvement, employees enjoy a supportive work culture that encourages personal development and offers mentoring programmes, alongside competitive benefits such as a pension scheme and the opportunity to become a co-owner through share investment. This commitment to employee engagement and satisfaction makes it a rewarding place to build a career in internal sales.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Executive
✨Tip Number 1
Network like a pro! Reach out to your connections in the mechanical distribution and construction sectors. Attend industry events or local meet-ups to make those valuable contacts that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since this role is all about customer service and teamwork, think of examples from your past experiences that showcase your ability to build relationships and deliver exceptional service.
✨Tip Number 3
Practice your sales pitch! Be ready to demonstrate your proactive sales skills during interviews. Show how you can identify opportunities and convert them into sales, just like you would in the role of an Internal Sales Advisor.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team and contributing to our People First philosophy.
We think you need these skills to ace Internal Sales Executive
Some tips for your application 🫡
Show Your Sales Skills:Make sure to highlight your sales experience in your application. We want to see how you've successfully managed customer relationships and closed deals in the past, especially in the mechanical distribution or construction sectors.
Tailor Your Application:Don’t just send a generic CV! Tailor your application to reflect the specific skills and experiences mentioned in the job description. This shows us that you’re genuinely interested in the role and understand what we’re looking for.
Be Personable:Since we value strong relationships, let your personality shine through in your written application. Use a friendly tone and don’t be afraid to show your enthusiasm for joining our team and contributing to our People First philosophy.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Gotpeople
✨Know Your Stuff
Make sure you brush up on your knowledge of the mechanical distribution and construction sectors. Understand the company's products and services, and be ready to discuss how your experience aligns with their needs. This shows you're genuinely interested and prepared.
✨Showcase Your Sales Skills
Prepare specific examples from your past roles where you've successfully managed customer relationships or closed sales. Highlight your proactive approach and how you've identified opportunities to grow accounts. This will demonstrate your ability to thrive in a fast-paced environment.
✨Emphasise Teamwork
Since this role involves working closely with the branch team, be ready to talk about your experience collaborating with others. Share examples of how you've contributed to a positive team culture and supported your colleagues in achieving shared goals.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s culture, growth opportunities, and how they measure success in the Internal Sales Advisor role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
