First-Line IT Support Analyst – Helpdesk

A dynamic local IT company in the United Kingdom is seeking Technical Support Analysts (1st line) to provide exceptional customer service and technical support. Candidates should possess a minimum of 1 year experience in a busy service desk environment, excellent communication skills, and a strong problem-solving ability. The role involves acting as the first point of contact for clients, managing support tickets, and collaborating with team members to ensure smooth IT operations. This role offers a salary between £27,000 – £30,000 per annum and great benefits. #J-18808-Ljbffr