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For Companies At a Glance
- Tasks: Create precise estimates for car repairs and ensure top-notch customer satisfaction.
- Company: Leading body shop group in Reading with a focus on quality and innovation.
- Benefits: Competitive salary up to £50k, excellent benefits, and ongoing training.
- Why this job: Join a dynamic team and make a real difference in customer service and repair quality.
- Qualifications: Experience in estimating and strong communication skills are essential.
- Other info: Be part of a supportive environment with opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
My client are looking for an Estimator to join the team in Slough
This standout group of body shops that have been repairing accident damaged cars for customers since 2000. With continuous investment in the latest technology and training, alongside standing as employer or choice in the area, they are able to deliver exceptional repair quality for customers.
YOU WILL
Produce accurate estimates for insurer and private customers
• Maximise customer awareness of all available Body Shop and Retailer services
• Ensure highest level of customer care and satisfaction at all times
• Maintain excellent standards of departmental administration
• Help the company to achieve industry-leading standards of process efficiency
Objective: Produce accurate estimates for insurer and private customers
• Preparation of detailed estimate in accordance with company and insurance company procedures using systems provided
• Assess the most cost effective and profitable repair method
• Utilise Thatcham escribe and manufacturer repair metholigy to determine repair methods
• Distribut repair metholage with job card to productive employees in line with PAS125
• Review estimate after vehicle strip down to insure estimate accuracy and profitability
• Ensure written authority is received and management system is updated to reflect the correct authority and ready to be invoiced on completion of repair
• Customer private work must also have written authority with agreed cost
• Initiate job documentation and maintain customer records and follow-up systems
• Maintain effective liaison with parts, workshop and reception
• Follow correct procedure when issuing loan cars to customers, ensuring all paperwork is completed correctly and copies of customer's driving licence are obtained (when applicable)
• Accurately maintain departmental systems
• Ensure compliance to all health and safety / environmental / company policies
• Undertake other tasks and responsibilities as requested by Bodyshop Manager
EXCELLENT Benefits and salary upto 50k
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Estimator employer: Gotpeople
Contact Detail:
Gotpeople Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estimator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to customer care and repair quality, so you can showcase how your skills align with their goals. We want you to shine!
✨Tip Number 3
Practice your estimating skills! Brush up on using systems like Thatcham and get familiar with the latest repair methodologies. Being able to demonstrate your technical knowledge will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Estimator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Estimator role. Highlight your experience with producing accurate estimates and any relevant software you’ve used. We want to see how your skills match what we’re looking for!
Showcase Customer Care Skills: Since customer satisfaction is key, don’t forget to mention any previous roles where you’ve excelled in customer service. We love candidates who can demonstrate their ability to keep customers happy while delivering top-notch estimates.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points if necessary to make your achievements stand out. We appreciate straightforward communication that gets right to the heart of your qualifications.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Gotpeople
✨Know Your Numbers
As an Estimator, you'll need to demonstrate your ability to produce accurate estimates. Brush up on your knowledge of cost-effective repair methods and be ready to discuss how you would assess profitability during the interview. Use specific examples from your past experience to showcase your skills.
✨Customer Care is Key
This role emphasises customer satisfaction, so be prepared to talk about how you've maximised customer awareness in previous positions. Share stories that highlight your commitment to excellent customer service and how you’ve handled challenging situations with clients.
✨Familiarise Yourself with Industry Standards
Make sure you understand the latest industry standards and methodologies, such as Thatcham and PAS125. Being able to discuss these in detail will show that you're not only knowledgeable but also serious about maintaining high standards in your work.
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios during the interview. Think about how you would handle specific situations, like reviewing an estimate after a vehicle strip down or liaising with different departments. Practising these scenarios can help you feel more confident and articulate during the interview.
