At a Glance
- Tasks: Ensure safety and security at events while providing excellent customer service.
- Company: Join a leading events company specialising in venue and stadia management.
- Benefits: Flexible shifts, competitive pay, training opportunities, and a pension scheme.
- Other info: Work outdoors in all weather and enjoy a dynamic, flexible work environment.
- Why this job: Be part of an exciting team and make events safe and enjoyable for everyone.
- Qualifications: SIA Door Supervisor Licence preferred; exceptional customer service skills required.
The predicted salary is between 15 - 15 € per hour.
CSP are an events company specialising in venue & stadia management. We are recruiting Security Officers to join our events team. With work available on weekdays, evenings, nights & weekends at Stoke City FC, you will have a range of shifts offered to you which you can book around your availability, plus additional training to develop new skills and widen your experience across larger events and venues.
If you want to work alongside great colleagues and always strive to deliver excellent service, we want to hear from you. You will be working externally providing perimeter security, crowd management and ensuring crowd control to the stadium. The job requires you to work as part of a team and be responsible for providing first-class customer service, whilst ensuring the safety, security and health and safety of all attendees, contractors and staff.
Main Duties and Responsibilities:
- General patrolling and securing the areas
- Prevent unlawful entry into venues and ensure safe entry and exit of visitors
- Undertake the necessary legal restraints and control in a professional manner
- Maintain crowd management & control to the stadium
- Interact with members of the public and act with integrity and honesty while treating people with respect in challenging situations
Requirements of Security Officer:
- Right to work in the UK
- SIA Door Supervisor Licence
- Happy to work outdoors (rain, snow or shine)
- Exceptional Customer service skills
- Team Player
- Experience in Stadia events
- Level 2 in Spectator Safety certification an advantage but not essential
Additional Information:
- Hourly rate £15.35 inc of holiday pay
- Zero hour contract – flexible work
- 24/7 online booking system
- Pension scheme
- Training and development opportunities for you to gain nationally recognised qualifications
SIA Security Officer in Stoke-on-Trent employer: Gotocsp
CSP is an exceptional employer that values flexibility and employee development, offering Security Officers the chance to work at Stoke City FC with a variety of shifts to fit your schedule. Our supportive work culture fosters teamwork and integrity, ensuring you can thrive while providing top-notch customer service in a dynamic events environment. With opportunities for training and gaining recognised qualifications, CSP is committed to helping you grow your skills and advance your career in the events industry.
StudySmarter Expert Advice🤫
We think this is how you could land SIA Security Officer in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the events industry. You never know who might have a lead on a security officer role at Stoke City FC or similar venues.
✨Tip Number 2
Get your SIA Door Supervisor Licence sorted if you haven't already. It's a must-have for this role, and having it ready shows you're serious about landing the job. Plus, it’ll give you an edge over other candidates!
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to CSP or similar companies. Express your interest in working as a Security Officer and ask about upcoming opportunities. A little initiative can go a long way!
✨Tip Number 4
When you get that interview, show off your customer service skills! Remember, you’ll be interacting with the public, so highlight any past experiences where you’ve provided excellent service, especially in challenging situations.
We think you need these skills to ace SIA Security Officer in Stoke-on-Trent
Some tips for your application 🫡
Show Your Passion for Security:When writing your application, let us know why you're excited about working as a Security Officer. Share any relevant experiences or skills that make you a great fit for the role, especially in crowd management and customer service.
Tailor Your CV:Make sure your CV highlights your experience in security or events. Use keywords from the job description, like 'perimeter security' and 'crowd control', to show that you understand what we're looking for.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on your key strengths and experiences that relate to the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hassle!
How to prepare for a job interview at Gotocsp
✨Know Your Role
Make sure you understand the responsibilities of a Security Officer at CSP. Familiarise yourself with crowd management, perimeter security, and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since exceptional customer service is key for this position, prepare examples from your past experiences where you’ve successfully handled challenging situations. Highlight how you treated people with respect and integrity, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, like managing a large crowd or dealing with an unruly attendee. Think through potential scenarios beforehand and practice your responses to demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Dress the Part
Even though the job involves working outdoors, make sure you dress smartly for the interview. A neat appearance shows professionalism and respect for the interview process. Plus, it sets a positive tone for your first impression!
