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For Companies At a Glance
- Tasks: Support fans on event days, ensuring safety and providing excellent customer service.
- Company: Join a dynamic team at one of the UK's iconic football venues.
- Benefits: Free training, flexible hours, and opportunities for career progression.
- Why this job: Be part of the action and help create memorable experiences for thousands of fans.
- Qualifications: No experience needed, just a friendly attitude and great communication skills.
- Other info: Enjoy a supportive environment with opportunities at various events.
The predicted salary is between 13 - 16 £ per hour.
Become a Matchday Steward! We’re hiring casual stewards to support our team on event days. This is a fantastic opportunity to gain experience in the events and security industry, work at iconic stadiums, and receive free training to help you grow in the role.
Responsibilities
- Crowd Management: Supporting the safe movement of fans before, during, and after the match
- Customer Service: Helping attendees with directions, information, and general assistance
- Ticket Checks: Ensuring only valid ticket holders gain access to designated areas
- Safety Support: Keeping walkways clear, reporting concerns, and helping in emergency situations
- Conflict Resolution: Managing queues and assisting in maintaining a calm environment
What You’ll Need
- No previous stewarding experience or qualifications required
- A friendly, helpful attitude and great communication skills
- Willingness to work weekends, evenings, and midweek games
- Reliability and the ability to stay calm under pressure
- A commitment to delivering excellent customer service
What We Offer
- Free training towards your Level 2 Spectator Safety qualification (for those interested in progressing)
- Matchday work at one of the UK’s most exciting football venues
- The chance to join a team with opportunities at other events and venues
- Supportive management and a friendly working environment
- The satisfaction of helping thousands of fans enjoy a safe day out
Interested? If you’re reliable, approachable, and want to be part of something special, apply today. We’ll provide everything you need to get started. Start your stewarding journey with CSP Ltd – and be where the action is!
Event Day Steward in London employer: Gotocsp
Contact Detail:
Gotocsp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Day Steward in London
✨Tip Number 1
Get to know the venue! Familiarise yourself with the layout of the stadium and key areas like entrances, exits, and first aid stations. This will help you assist fans better and show that you're proactive.
✨Tip Number 2
Practice your communication skills! Being friendly and approachable is key in this role. Try role-playing scenarios with friends or family to boost your confidence in handling different situations.
✨Tip Number 3
Stay calm under pressure! Event days can get hectic, so practice mindfulness techniques or deep breathing exercises to keep your cool when things get busy. It’ll help you manage queues and conflicts more effectively.
✨Tip Number 4
Apply through our website! We’re all about making the application process smooth for you. Plus, it’s a great way to show your enthusiasm for joining our team right from the start!
We think you need these skills to ace Event Day Steward in London
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for events and customer service shine through. We want to see that you're excited about the role and ready to help fans have a great experience!
Tailor Your Application: Make sure to customise your application to highlight how your skills match the job description. Mention any relevant experiences, even if they’re not directly related to stewarding, to show us you’re a great fit.
Keep It Clear and Concise: We appreciate straightforward applications! Keep your language clear and to the point, making it easy for us to see why you’d be a fantastic addition to our team on event days.
Apply Through Our Website: Don’t forget to submit your application through our website! This ensures we receive all the necessary information and can process your application smoothly. We can’t wait to hear from you!
How to prepare for a job interview at Gotocsp
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Matchday Steward involves. Familiarise yourself with crowd management, customer service, and safety protocols. This will show that you're genuinely interested in the role and ready to contribute.
✨Show Off Your People Skills
Since this job is all about interacting with fans, be prepared to demonstrate your communication skills. Think of examples where you've helped others or resolved conflicts. A friendly attitude goes a long way, so let your personality shine through!
✨Stay Calm Under Pressure
The interviewers will likely ask how you handle stressful situations. Prepare a few scenarios where you’ve kept your cool in a tough spot. This will reassure them that you can manage the hustle and bustle of event days without breaking a sweat.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or what a typical matchday looks like. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
