At a Glance
- Tasks: Support event operations and manage traffic/parking at iconic London venues.
- Company: Join CSP, a leader in event management and safety services.
- Benefits: Competitive salary, up to 25 days holiday, private medical insurance, and pension scheme.
- Other info: Work outdoors, enjoy flexible hours, and develop professional relationships.
- Why this job: Kickstart your career in a dynamic environment with exciting events and opportunities.
- Qualifications: Experience in team management and operational roles, ideally in events.
The predicted salary is between 28000 - 32000 £ per year.
We are currently looking for an Assistant Operations Manager to support our Operations Team in providing traffic and/or parking management services at iconic venues and high-profile events in the London region. The ideal candidate will be an ambitious individual, eager to take the next, or possibly the first, step in their operational management career; will thrive in working in an outside environment, in a fast-paced, exciting and dynamic sector; and will take pride in delivering an excellent service. Weekend working is likely to be a regular requirement, particularly over the Spring and Summer period. This is a permanent role.
What you will be doing as an Assistant Operations Manager:
- Supporting the Operations Managers, who are responsible for ensuring that all aspects of the operation are carried out in a safe manner at all times, in planning and delivering the required event services.
- Managing event day delivery either solo (if required), or as part of a wider operational management team at our larger deployments.
- Cascading information to the frontline staff and the on-site operational teams, ensuring that all statutory and Company information and policies are communicated, acted upon and implemented in full.
- Providing excellent customer service for visitors, customers, external agencies and internal customers through planning and staff training.
- Developing and nurturing strong, effective, professional relationships with clients and other key operational contacts to ensure that their expectations of CSP are being met at all times.
- Identifying further commercial opportunities for CSP additional services.
What we need from you as an Assistant Operations Manager:
- You will have previous experience of effective team management delivered through a casual / zero hours workforce.
- Operational / facilities management experience in providing multiple services, ideally within the events industry.
- Successful supervision of multiple services and small teams.
- The ability to prioritise, be proactive, take the initiative and work to deadlines.
- The ability to communicate with clients, managers and staff at all levels.
- A valid UK Driving Licence.
What CSP can offer you as an Assistant Operations Manager:
- Working 5 days out of 7, as required operationally.
- Up to 25 days’ holiday (pro-rata – after qualifying service) plus Bank/Public Holidays.
- Pension scheme with excellent employer contribution.
- Private Medical Insurance (after a qualifying period).
- Life insurance at 4x salary.
- Access to salary sacrifice schemes.
- A range of valuable medical and practical support services through an external Employee Assistance provider.
About CSP:
CSP stands for The Combined Services Provider. It also stands for Caring, Safe, Professional, representing our Values. We specialise in providing services to venues and static sites including Car Parking, Internal and External Traffic Management, HVM (Hostile Vehicle Mitigation) solutions, Security, Stewarding, Cash & Audit and Consultancy services. Whilst our range of services has grown, Car Parking/Traffic Management, HVM, and Security/Stewarding represent our core areas of expertise.
Vacancy details:
Salary: £28,000 – £32,000 pa
Location: Field work in the London Region
Assistant Operations Manager - London Region employer: Gotocsp
CSP is an exceptional employer that prioritises the growth and well-being of its employees, offering a dynamic work environment in the heart of London. With competitive benefits such as up to 25 days of holiday, private medical insurance, and a strong pension scheme, CSP fosters a culture of support and professional development. Join us to be part of a dedicated team that values excellence in service delivery at iconic venues and high-profile events.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Operations Manager - London Region
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Assistant Operations Manager - London Region at Gotocsp!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Gotocsp or be willing to refer you for that Assistant Operations Manager - London Region position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Gotocsp who’s on the lookout for their next Assistant Operations Manager - London Region star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Assistant Operations Manager - London Region role at Gotocsp!
We think you need these skills to ace Assistant Operations Manager - London Region
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Gotocsp. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Gotocsp
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Gotocsp. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
