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- Tasks: Welcome and assist event attendees, ensuring a smooth and memorable experience.
- Company: Join CSP Ltd, a leading provider of event staffing solutions.
- Benefits: Earn £13.69 per hour with flexible hours and professional development opportunities.
- Why this job: Be part of the excitement at Liverpool FC's iconic Anfield Stadium.
- Qualifications: Experience in customer service or events is a plus; great communication skills are essential.
- Other info: Work in a supportive team environment and enhance your professional network.
The predicted salary is between 11 - 16 £ per hour.
Salary: £13.69 per Hour
Position Type: Part-time, Temporary
Location: Anfield Road, Liverpool, L4 0TD
About CSP Ltd
CSP Ltd is a leading provider of event staffing solutions, dedicated to delivering outstanding service across the Customer Service, Call Centre, Multilingual, and Sport & Leisure sectors. Our success relies on a committed and professional team, and we are currently seeking enthusiastic and reliable Event Staff to join us for upcoming engagements in Liverpool.
Role Overview
We’re growing our casual event staff team at Liverpool FC’s legendary Anfield Stadium, and this is your chance to be part of something special. If you’re friendly, reliable, and love the buzz of live events, this role is for you. You’ll play an important part in making sure every visitor enjoys a safe, smooth, and memorable matchday or event experience — all while working in one of football’s most famous stadiums.
Key Responsibilities
- Welcoming and assisting event attendees in a courteous and professional manner.
- Providing clear information and guidance regarding event facilities, schedules, and directions.
- Managing crowd control and ensuring compliance with health and safety regulations.
- Supporting customer service and call centre functions where applicable, including multilingual assistance if required.
- Assisting with ticketing, entry control, and on-site registrations.
- Collaborating effectively with event organisers, security personnel, and fellow staff members to maintain a safe and enjoyable environment.
- Reporting any incidents or issues promptly to supervisors.
- Performing other duties as assigned to support event operations and customer satisfaction.
Candidate Requirements
- Previous experience in event staffing, customer service, call centre, or sport & leisure industries is advantageous.
- Excellent communication skills in English; additional languages are highly desirable to support our multilingual clientele.
- Ability to work flexibly, including evenings, weekends, and public holidays as event schedules demand.
- Strong interpersonal skills with a professional and approachable demeanour.
- Capability to remain calm and efficient under pressure in fast-paced environments.
- Willingness to follow health and safety policies rigorously.
- Basic IT skills and comfort with ticketing or registration systems are beneficial.
- Right to work in the UK.
Benefits
- Competitive hourly rate of £13.69 reflecting the skills and responsibilities of the role.
- Opportunity to gain experience in diverse sectors including customer service, multilingual support, and sport & leisure.
- Flexible working hours suitable for part-time availability.
- Supportive team environment fostering professional development.
- Access to training relevant to event management and customer service excellence.
- Opportunity to work at renowned venues within Liverpool, enhancing your professional network.
If you enjoy working with people, thrive in lively environments, and want to be part of unforgettable events at Liverpool FC, we’d love to hear from you.
Event Staff Liverpool employer: Gotocsp
Contact Detail:
Gotocsp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Staff Liverpool
✨Tip Number 1
Get to know the venue! Familiarise yourself with Anfield Stadium and its layout. This way, when you’re on the ground, you can confidently guide attendees and answer their questions like a pro.
✨Tip Number 2
Network, network, network! Chat with fellow staff and event organisers. Building connections can lead to more opportunities in the future, so don’t be shy about striking up conversations.
✨Tip Number 3
Stay calm under pressure. Events can get hectic, but keeping your cool will help you manage crowd control and ensure everyone has a great experience. Remember, you’re the friendly face of the event!
✨Tip Number 4
Apply through our website! We want to see your enthusiasm and skills shine. Plus, it’s the best way to stay updated on upcoming events and opportunities at CSP Ltd.
We think you need these skills to ace Event Staff Liverpool
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for events and customer service shine through. We want to see that you’re excited about the role and ready to contribute to the amazing atmosphere at Anfield!
Tailor Your Experience: Make sure to highlight any relevant experience you have in event staffing or customer service. We love seeing how your background aligns with what we do, so don’t be shy about sharing those stories!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’d be a great fit for our team at Liverpool FC.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to joining our fantastic team.
How to prepare for a job interview at Gotocsp
✨Know the Venue
Familiarise yourself with Anfield Stadium and its layout. Understanding where key facilities are located will help you answer questions confidently and show your enthusiasm for the role.
✨Show Your People Skills
Since this role is all about customer interaction, be ready to share examples of how you've provided excellent service in the past. Highlight your ability to stay calm under pressure and handle difficult situations with a smile.
✨Dress the Part
Make sure to dress smartly and appropriately for the interview. A professional appearance shows that you take the opportunity seriously and understand the importance of representing the company well.
✨Ask Smart Questions
Prepare a few thoughtful questions about the role or the company culture. This not only shows your interest but also gives you a chance to assess if this is the right fit for you.