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For Companies At a Glance
- Tasks: Support fans and ensure safety during exciting matchdays at iconic stadiums.
- Company: Join a dynamic team at one of the UK's top football venues.
- Benefits: Free training, flexible hours, and a friendly work environment.
- Why this job: Gain valuable experience in events and security while enjoying the thrill of live sports.
- Qualifications: No experience needed, just a positive attitude and great communication skills.
- Other info: Opportunities for career growth and working at various events.
The predicted salary is between 13 - 16 £ per hour.
Become a Matchday Steward! We’re hiring casual stewards to support our team on event days. This is a fantastic opportunity to gain experience in the events and security industry, work at iconic stadiums, and receive free training to help you grow in the role.
Responsibilities
- Crowd Management: Supporting the safe movement of fans before, during, and after the match
- Customer Service: Helping attendees with directions, information, and general assistance
- Ticket Checks: Ensuring only valid ticket holders gain access to designated areas
- Safety Support: Keeping walkways clear, reporting concerns, and helping in emergency situations
- Conflict Resolution: Managing queues and assisting in maintaining a calm environment
What You’ll Need
- No previous stewarding experience or qualifications required
- A friendly, helpful attitude and great communication skills
- Willingness to work weekends, evenings, and midweek games
- Reliability and the ability to stay calm under pressure
- A commitment to delivering excellent customer service
What We Offer
- Free training towards your Level 2 Spectator Safety qualification (for those interested in progressing)
- Matchday work at one of the UK’s most exciting football venues
- The chance to join a team with opportunities at other events and venues
- Supportive management and a friendly working environment
- The satisfaction of helping thousands of fans enjoy a safe day out
Interested? If you’re reliable, approachable, and want to be part of something special, apply today. We’ll provide everything you need to get started. Start your stewarding journey with CSP Ltd – and be where the action is!
Event Day Steward employer: Gotocsp
Contact Detail:
Gotocsp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Day Steward
✨Tip Number 1
Get to know the venue! Familiarise yourself with the layout of the stadium and key areas like entrances, exits, and first aid stations. This will help you assist fans more effectively on matchday.
✨Tip Number 2
Practice your communication skills! Being friendly and approachable is key in this role. Try role-playing scenarios with friends or family to boost your confidence in handling different situations.
✨Tip Number 3
Stay calm under pressure! Matchdays can get hectic, so practice mindfulness techniques or deep breathing exercises to keep your cool when things get busy.
✨Tip Number 4
Apply through our website! We’re here to support you every step of the way, so don’t hesitate to reach out if you have any questions about the application process or the role itself.
We think you need these skills to ace Event Day Steward
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for events and customer service shine through. We want to see that you're excited about the role and ready to help fans have a great experience!
Tailor Your Application: Make sure to customise your application to highlight how your skills match the responsibilities listed in the job description. We love seeing how you can contribute to crowd management and safety support!
Keep It Clear and Concise: While we appreciate detail, keep your application straightforward. Use clear language and bullet points if needed, so we can easily see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your stewarding journey with CSP Ltd.
How to prepare for a job interview at Gotocsp
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Matchday Steward involves. Familiarise yourself with crowd management, customer service, and safety protocols. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this job is all about interacting with fans, be ready to demonstrate your communication skills. Think of examples where you've helped others or resolved conflicts. A friendly attitude goes a long way, so let your personality shine through!
✨Stay Calm Under Pressure
The interviewers will likely want to know how you handle stressful situations. Prepare some scenarios where you’ve kept your cool in a busy environment. This will reassure them that you can manage the hustle and bustle of match days.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical matchday looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
