Assistant Operations Manager – London Region
£28,000 - £32,000 pa
We are currently looking for an Assistant Operations Manager to support our Operations Team in providing traffic and/or parking management services at iconic venues and high-profile events in the London region.
The ideal candidate will be an ambitious individual, eager to take the next, or possibly the first, step in their operational management career; will thrive in working in an outside environment, in a fast-paced, exciting and dynamic sector; and will take pride in delivering an excellent service. Weekend working is likely to be a regular requirement, particularly over the Spring and Summer period.
This is a permanent role.
A full job description is available on request.
What you will be doing as an Assistant Operations Manager
- Supporting the Operations Managers, who are responsible for ensuring that all aspects of the operation are carried out in a safe manner at all times, in planning and delivering the required event services
- Managing event day delivery either solo (if required), or are part of a wider operational management team at our larger deployments.
- Cascading information to the frontline staff and the on-site operational teams, ensuring that all statutory and Company information and policies are communicated, acted upon and implemented in full
- Provide excellent customer service for visitors, customers, external agencies and internal customers through planning and staff training
- Develop and nurture strong, effective, professional relationships with clients and other key operational contacts to ensure that their expectations of CSP are being met at all times
- Identifying further commercial opportunities for CSP additional services
What we need from you as an Assistant Operations Manager
- You will have previous experience of effective team management delivered through a casual / zero hours workforce
- Operational / facilities management experience in providing multiple services, ideally within the events industry
- Successful supervision of multiple services and small teams
- The ability to prioritise, be proactive, take the initiative and work to deadlines
- The ability to communicate with clients, managers and staff at all levels
- A valid UK Driving Licence
What CSP can offer you as an Assistant Operations Manager
- Working 5 days out of 7, as required operationally
- Up to 25 days’ holiday (pro-rata – after qualifying service) plus Bank/Public Holidays
- Pension scheme with excellent employer contribution
- Private Medical Insurance (after a qualifying period)
- Life insurance at 4x salary
- Access to salary sacrifice schemes
- A range of valuable medical and practical support services through an external Employee Assistance provider
About CSP
CSP stands for The Combined Services Provider. It also stands for Caring, Safe, Professional, representing our Values. We specialise in providing services to venues and static sites including Car Parking, Internal and External Traffic Management, HVM (Hostile Vehicle Mitigation) solutions, Security, Stewarding, Cash & Audit and Consultancy services. Whilst our range of services has grown, Car Parking/Traffic Management, HVM, and Security/Stewarding represent our core areas of expertise.
Vacancy details
Salary: £28,000 – £32,000 pa
Location: Field work in the London Region
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Assistant Operations Manager - London Region employer: Gotocsp
CSP is an excellent employer, offering a dynamic work environment in the heart of London where you can play a pivotal role in managing traffic and parking at iconic events. With a strong focus on employee growth, comprehensive benefits, and a supportive team culture, we ensure that our staff feel valued and empowered to deliver exceptional service. Join us for a rewarding career that combines meaningful work with the excitement of London's vibrant events scene.
