At a Glance
- Tasks: Lead the strategy for merchant risk in a global payments platform.
- Company: Join Paysafe, a leader in innovative digital payment solutions.
- Benefits: Flexible hours, generous holiday options, and private health insurance.
- Other info: Enjoy social events, wellness facilities, and opportunities for community involvement.
- Why this job: Make a real impact on global payment strategies and lead a dynamic team.
- Qualifications: 8-10 years in risk strategy with strong analytical and leadership skills.
The predicted salary is between 70000 - 90000 £ per year.
About Paysafe
Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences.
Senior Manager, Merchant Risk Strategy
Build the strategy that protects and scales a global payments platform. As Senior Manager, Merchant Risk Strategy at Paysafe, you will own how merchant risk strategy is designed, measured and evolved across one of the world’s largest payments ecosystems. You will lead a team of Risk Strategists responsible for solving complex, data‑driven risk problems at scale — from onboarding and underwriting through portfolio lifecycle management. This role is for a deep analytical thinker who thrives on ambiguity, sets a high bar for evidence‑based decision‑making, and coaches others to do the same. You will work closely with Product, Data Science, Engineering and Compliance to ensure merchant risk strategies are not only theoretically sound, but measurable, scalable and embedded in live decisioning systems. You will be expected to define what success looks like, how it is measured, and what changes when the data tells us a strategy is not working.
What Paysafe stands for:
- Being open and honest.
- Keeping focused.
- Operating with Courage.
- Pioneering the future.
Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing.
How we work:
We follow a hybrid working model, spending an average of three days per week at our office location. This role can be based from our London or Dublin hub. The London office is located in Gresham Street next to St Paul’s cathedral with easy access and transport links via St Paul’s, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House. The Dublin office is located at 15 Georges Quay, in the heart of Dublin.
The impact you will have:
- Lead Merchant Risk Strategy: Align merchant risk strategy across onboarding, underwriting, portfolio management and lifecycle controls. Design clear risk frameworks (e.g. segmentation, automation thresholds, probation models, graduation paths) that balance growth, customer experience and risk outcomes. Drive decisions using data, not intuition — and clearly articulate trade‑offs to senior stakeholders.
- Analytical Leadership & Measurement: Define success metrics and evaluation frameworks for merchant risk strategies. Ensure strategies are assessed through controlled analysis, trend monitoring and post‑implementation reviews. Partner with data science and analytics teams to translate insight into decisions, not just reporting. Continuously refine strategies based on performance, unintended effects and emerging risk patterns.
- Lead & Develop a Team of Risk Strategists: Lead, coach and mentor a team of Risk Strategists, setting clear expectations for analytical rigour, structure and impact. Raise the bar on problem framing, hypothesis‑driven analysis and executive‑ready storytelling. Review and challenge work to ensure recommendations are actionable, commercially aware and defensible.
- Cross‑functional Influence: Work closely with Product, Engineering and Operations to ensure strategies are accurately implemented in decisioning platforms and workflows. Partner with Compliance, Legal and external stakeholders to ensure strategies align with regulatory, scheme and sponsor bank expectations. Act as a senior risk strategy voice in high‑stakes forums where growth and risk trade‑offs are debated.
What we’re looking for:
- 8–10+ years in risk strategy, merchant risk, underwriting, fraud or payments analytics.
- Strong analytical background with experience designing and measuring the impact of risk strategies.
- Proven people leader with experience coaching high‑performing analytical or strategy teams.
- Comfortable working with imperfect data, ambiguity and complex trade‑offs.
- Exceptional ability to translate analysis into clear narratives for senior, non‑technical audiences.
- Deep familiarity with payments ecosystems, merchant fraud risks and control design.
- Experience operating in regulated environments (PCI, PSD2, GDPR, schemes, sponsor banks).
A snippet of what you’ll get in return:
- Make your day work for you with our flexible working hours.
- You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year.
- Enjoy social events on our roof top terrace with views onto St Pauls Cathedral.
- Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels.
- Start your day with a free breakfast, fresh fruit and snacks.
- Take a breather in our dedicated wellbeing room.
- Spend time with those important to you with our enhanced paid family policies.
- Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet.
- Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country.
- Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology.
- Join our six employee‑led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn.
- Give back to the community with four paid charity days.
- Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday.
- Let’s not forget, we also offer: Private health insurance (pre‑existing conditions are included) & dental insurance, income protection, life assurance and more.
What to expect next:
- Phone screen with Talent Acquisition
- Video interview with the Hiring Manager.
- In‑person interview
- Final HR interview with Talent Acquisition
If you’re successful joining the team, you’ll be meeting our CEO in person during our new joiners breakfast in London (please note you have to be based from the London office to be eligible) – a great opportunity to network with your peers.
Equal Employment Opportunity
Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
Senior Manager, Merchant Risk Strategy employer: GoTo Meeting
Paysafe is an exceptional employer that fosters a dynamic and inclusive work culture, prioritising employee wellbeing and professional growth. With flexible working hours, generous holiday policies, and a vibrant office environment in London or Dublin, employees enjoy a supportive atmosphere that encourages collaboration and innovation. The company also offers unique benefits such as enhanced family policies, wellness initiatives, and opportunities to engage in community service, making it a rewarding place to build a meaningful career in the payments industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager, Merchant Risk Strategy
✨Tip Number 1
Network like a pro! Reach out to people in the payments industry, especially those at Paysafe. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for your interviews by diving deep into Paysafe's values and culture. Show us how you align with our focus on equality, development, and social responsibility. It’s all about being genuine!
✨Tip Number 3
Practice your storytelling skills! When discussing your experience, frame it in a way that highlights your analytical prowess and leadership. We love hearing about how you've tackled complex problems.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the latest roles there, so keep checking back!
We think you need these skills to ace Senior Manager, Merchant Risk Strategy
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Manager, Merchant Risk Strategy role. Highlight your experience in risk strategy and analytics, and show how your skills align with what we’re looking for at Paysafe.
Showcase Your Analytical Skills:We love data-driven decision-making! In your application, provide examples of how you've used data to solve complex problems or improve strategies in previous roles. This will help us see your analytical prowess right from the start.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon where possible. We want to understand your experience and ideas without having to decipher complicated terms!
Apply Through Our Website:Don’t forget to submit your application through our careers page! It’s the best way to ensure it gets into the right hands. Plus, you’ll find all the details about the role and our company culture there.
How to prepare for a job interview at GoTo Meeting
✨Know Your Risk Strategies
Before the interview, dive deep into risk strategies relevant to the payments industry. Familiarise yourself with how merchant risk is assessed and managed, especially in sectors like iGaming and e-commerce. This will help you articulate your understanding of the role and demonstrate your analytical prowess.
✨Prepare Data-Driven Examples
Be ready to discuss specific instances where you've used data to drive decisions in risk management. Prepare examples that showcase your ability to measure success and refine strategies based on performance metrics. This will highlight your analytical leadership skills and your comfort with ambiguity.
✨Showcase Your Leadership Style
As a Senior Manager, you'll be leading a team of Risk Strategists. Think about your leadership style and how you coach others to achieve high standards. Be prepared to share how you've mentored teams in the past and how you plan to raise the bar for analytical rigour in this new role.
✨Understand Cross-Functional Collaboration
This role requires working closely with various teams like Product, Engineering, and Compliance. Brush up on how you've successfully collaborated across departments in previous roles. Highlight your ability to influence stakeholders and ensure alignment on risk strategies, as this will be crucial for success at Paysafe.
