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For Companies At a Glance
- Tasks: Manage strategic accounts and drive growth through tailored solutions and relationship building.
- Company: Join Macrobond, a leading provider of global economic and financial data.
- Benefits: Enjoy private medical insurance, life insurance, gym discounts, and 25 days holiday.
- Other info: Diversity and inclusion are at the heart of our culture; we value unique perspectives.
- Why this job: Be a trusted advisor and make a real impact in a dynamic, international environment.
- Qualifications: 3-4 years in account management or sales, fluent in French, SaaS experience required.
The predicted salary is between 50000 - 60000 ÂŁ per year.
About Us
Macrobond is a leading provider of global economic and financial data and technology for investment professionals. Our customers include over 900 firms spanning the buyside, sell side, corporate and academic sectors. Our platform, rich in intellectual property and supported by a rapidly expanding global team, ensures we remain at the forefront of our industry. With the backing of Francisco Partners, a prominent global tech investment firm, we operate as a truly international company. Our headquarters are in Malmö, Sweden, and we have key offices in Gothenburg, London, Poland, Lisbon, Hong Kong, and New York.
Job Overview
Macrobond is seeking a customer‑focused and results‑driven Enterprise Account Manager to join our Continental European team. In this key role, you will be responsible for nurturing and growing relationships within a portfolio of strategic accounts. Acting as a trusted advisor, you will collaborate with clients to understand their needs, deliver tailored solutions, and drive account growth through upselling and cross‑selling opportunities. This is an exciting opportunity to play a vital role in Macrobond’s continued expansion as we strengthen our partnerships with some of the most prominent organizations in the France & Benelux territory.
Job Responsibilities
- Client Relationship Management: Serve as the primary point of contact for assigned strategic accounts, fostering deep and trusted relationships with key stakeholders.
- Account Growth: Develop and execute account plans to drive revenue growth by identifying upsell and cross‑sell opportunities within your portfolio. Leverage Macrobond’s data solutions to meet client goals and expand usage.
- Consultative Engagement: Partner with clients to understand their business challenges and objectives, proactively offering solutions that align with their needs. Conduct regular check‑ins and review sessions to ensure client satisfaction and engagement.
- Sales Collaboration: Work closely with the enterprise sales team to execute account strategies, align on revenue goals, and maximize opportunities across the client base.
- Customer Success Coordination: Partner with the Customer Success team to monitor account performance metrics, such as platform adoption, customer satisfaction, and renewal rates. Leverage their insights to identify areas for growth, address potential risks, and implement action plans to enhance client outcomes.
- Internal Coordination: Collaborate with marketing, product, and customer success teams to deliver a seamless client experience. Share insights and feedback to refine Macrobond’s offerings and support future growth.
Required Qualifications and Experience
- Experience: 3–4 years of experience in account management or sales roles, or 5+ years in customer success with a strong focus on strategic account growth. Previous experience managing a revenue‑related quota is essential.
- Background: SaaS experience is required, with a demonstrated understanding of the complexities involved in managing enterprise accounts and delivering tailored solutions.
- Track Record: Proven success in growing existing accounts through upselling and cross‑selling, ideally in a consultative sales environment.
- Tools Expertise: Experience using Salesforce and other CRM platforms to manage accounts and track performance.
- Language: Fluency in French.
What You’ll Bring
- A consultative sales approach with strong persuasion and communication skills. You should be adept at articulating value propositions and navigating objections from multiple stakeholders.
- Exceptional relationship‑building skills, with a natural ability to earn trust and establish long‑term partnerships.
- Outstanding organizational skills, capable of managing multiple priorities and tasks in a fast‑paced environment.
- A collaborative mindset, thriving both as part of a team and working independently.
- Professionalism and integrity, with a customer‑centric mindset that prioritizes client satisfaction.
- The ability to quickly learn and understand new concepts. While financial literacy is a bonus, curiosity and a willingness to learn about economic and financial data are key.
What do we offer
- Private medical insurance, inclusive of dental, vision, and hearing
- Life insurance
- Company pension scheme, with a strong employer contribution
- Gym discounts
- 25 days holiday per annum
- 2 Macrobond days to use per annum for volunteering
Our commitment to Diversity
At Macrobond, diversity, equity, and inclusion are fundamental to our culture and success. We are committed to fostering an environment where all individuals are respected, valued, and empowered to contribute their unique perspectives.
Equal Opportunity
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, or expression, disability, protected veteran status, or any other characteristic protected by applicable law.
Senior Account Manager employer: GoTo Meeting
Contact Detail:
GoTo Meeting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Senior Account Manager role.
✨Tip Number 2
Prepare for interviews by researching Macrobond inside out. Understand their products, values, and recent news. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role. Highlight your successes in account management and how you’ve driven growth through upselling and cross-selling. Confidence is key!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Account Manager role. Highlight your experience in account management and any relevant SaaS background, as this will show us you understand what we're looking for.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've driven account growth or successfully managed client relationships. We love seeing quantifiable results that demonstrate your impact!
Be Authentic: Let your personality shine through in your application. We’re looking for someone who can build genuine relationships with clients, so showing us your communication style and approach will help us get to know you better.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches the right people and you’ll be one step closer to joining our fantastic team at Macrobond!
How to prepare for a job interview at GoTo Meeting
✨Know Your Numbers
As a Senior Account Manager, you'll need to demonstrate your understanding of revenue growth and account management. Be prepared to discuss specific metrics from your previous roles, such as upsell percentages or client retention rates. This shows you’re results-driven and can back up your claims with data.
✨Master the Consultative Approach
Since the role involves a consultative sales approach, practice articulating how you've successfully identified client needs in the past. Prepare examples where you’ve tailored solutions to meet those needs, showcasing your ability to build trust and foster long-term relationships.
✨Familiarise Yourself with Macrobond’s Offerings
Do your homework on Macrobond’s products and services. Understand their unique selling points and how they compare to competitors. This knowledge will help you answer questions confidently and demonstrate your genuine interest in the company and its mission.
✨Showcase Your Team Spirit
Collaboration is key in this role, so be ready to discuss how you’ve worked with cross-functional teams in the past. Highlight any experiences where you’ve partnered with sales, marketing, or customer success teams to achieve common goals, emphasising your ability to work well in a team environment.