Regulatory Change Management Project Manager

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments.

Paysafe is seeking an experienced Regulatory Change Project Manager to lead the delivery of projects across Risk, Compliance, and primarily the Regulatory space. This role requires proven expertise in managing change initiatives within Financial Services or FinTech, ideally with experience in payments. Given the critical nature of these projects, we are looking for someone with exceptional organisational skills, attention to detail, and a structured, evidence-based approach to delivery. Experience collaborating with Product and IT teams in a fast-paced fintech environment will be highly advantageous.

What Paysafe stands for: Being open and honest. Keeping focused. Operating with Courage. Pioneering the future. Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing.

How we work: We follow a hybrid working model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul’s cathedral with easy access and transport links via St Paul’s, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House.

Key responsibilities:

• Deliver regulatory change projects on time, ensuring full compliance with requirements.
• Manage multiple projects of varying size simultaneously while maintaining delivery momentum.
• Partner with the Regulatory Team to interpret requirements, agree actions, and set timelines ahead of compliance deadlines.
• Drive projects to completion, securing stakeholder buy-in, escalating risks/issues early, and leading governance forums.
• Develop and maintain detailed project plans including tasks, timelines, owners, dependencies, and risks in a standardised format.
• Produce clear documentation with audit-ready evidence of how requirements were assessed and actioned for regulators and auditors.
• Provide accurate, tailored status reporting to stakeholders at all levels.
• Work collaboratively, demonstrating curiosity and understanding of subject matter to identify interdependencies and report accurately on issues.

Skills and qualifications:

• Minimum 4 years’ experience in regulatory change project management within Financial Services, leading initiatives through the full project lifecycle.
• Proven track record of delivering time-critical regulatory projects to achieve compliance.
• Strong background in managing change across matrix organisations, embedding requirements across people, policies, technology, and processes.
• Excellent stakeholder management, influencing, and negotiation skills, including working without direct resource control across global teams.
• Strong leadership, organisational, and communication skills (written and verbal).
• Ability to navigate ambiguity, adapt to changing priorities, and problem-solve effectively.
• Experience in developing and executing plans under tight deadlines.
• Professional certifications such as PMP, PRINCE2, or equivalent experience.
• Knowledge of SDLC is a plus.

A snippet of what you’ll get in return:

• Make your day work for you with our flexible working hours.
• You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year.
• Enjoy social events on our roof top terrace with views onto St Pauls Cathedral.
• Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels.
• Start your day with a free breakfast, fresh fruit and snacks.
• Take a breather in our dedicated wellbeing room.
• Spend time with those important to you with our enhanced paid family policies.
• Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet.
• Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country.
• Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology.
• Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn.
• Give back to the community with four paid charity days.
• Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday.
• Let’s not forget, we also offer: Private health insurance (pre‑existing conditions are included) & dental insurance, income protection, life assurance and more.

What to expect next:

• Phone screen with Talent Acquisition.
• Introductory video interview with the Hiring Manager.
• Case study interview.
• Interview with Senior Director and final HR interview with Talent Acquisition.

If you’re successful joining the team, you’ll be meeting our CEO in person during our new joiners breakfast in London – a great opportunity to network with your peers.

Equal Employment Opportunity: Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.