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For Companies At a Glance
- Tasks: Ensure top-notch quality in creative outputs and collaborate with a passionate team.
- Company: Exciting Newcastle-based creative agency with a focus on innovation.
- Benefits: Competitive salary, pension scheme, private health insurance, and cycle to work options.
- Other info: Join a dynamic team at a pivotal moment as they expand to Leeds.
- Why this job: Be the guardian of quality and elevate creative projects to new heights.
- Qualifications: Experience in QA, strong attention to detail, and excellent communication skills.
The predicted salary is between 30000 - 30000 £ per year.
We’re on the lookout for a Quality Assurance Manager role.
Location: Newcastle (On-site)
Type: Full-time
Salary: Circa £30,000 (DOE)
Reports to: Operations Manager
About The Agency
Our client’s vision is simple: to be a leading creative partner where collaboration and innovation drive exceptional results for clients and their brands. You’ll be joining this Newcastle based agency at a genuinely exciting time, as part of the first team to work in the soon to be opened Leeds office. They’re a passionate team of creatives, developers, marketers, and project managers delivering bold, innovative, and impactful work across brand, digital, print, packaging, and physical environments. From building new brands to rolling out strategic campaigns, they thrive on creativity, collaboration, and making ideas happen.
What You’ll Be Doing
- Define and implement clear quality control processes across all outputs
- Review all creative, digital, and production work before delivery or launch
- Build and maintain QA checklists, workflows, and standards
- Conduct regular audits and identify areas for improvement
- Work closely with design, copy, dev, and client teams to resolve issues quickly
- Use feedback and performance data to support continuous improvement
- Manage QA documentation, reporting, and processes
- Ensure all work aligns with brand guidelines, tone of voice, and client expectations
- Help promote a strong culture of quality across the agency
What We’re Looking For
- Experience in quality control / QA / production (agency experience ideal)
- Strong understanding of processes, auditing, and continuous improvement
- Exceptional attention to detail—you catch what others miss
- Confident communicator who can challenge work constructively
- Comfortable managing multiple projects in a fast-paced environment
- Analytical mindset with a focus on improving output
- Exposure to digital, branding, or creative workflows
- Strong understanding of consistency across multiple assets
Bonus Points
- Background in a creative or digital agency
- Experience with QA tools or project management platforms
- Knowledge of print, digital production, or web standards
- Experience using a project management system
Why This Role Matters
You’ll be the final line of defence before work goes out the door—ensuring everything is accurate, consistent, and high quality. You’ll help set the standard, protect the work, and elevate the team.
Perks & Benefits
- Company pension
- Cycle to work scheme
- Private dental & medical insurance
Ready to Apply?
Think you’ve got what it takes to keep standards high and details sharp?
Quality Assurance Manager (In a creative agency on the up) employer: Got The T-Shirt
Contact Detail:
Got The T-Shirt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Manager (In a creative agency on the up)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the agency's recent projects and their approach to quality assurance. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! As a Quality Assurance Manager, you'll need to articulate feedback clearly and constructively. Role-play with a friend or use online resources to sharpen your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Quality Assurance Manager (In a creative agency on the up)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Quality Assurance Manager role. Highlight any relevant agency experience and showcase your attention to detail—this is key for us!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about quality assurance and how you can contribute to our creative agency. Be sure to mention specific projects or experiences that demonstrate your fit.
Showcase Your Process Knowledge: We want to see your understanding of quality control processes. In your application, mention any tools or methodologies you’ve used in the past to ensure high standards and continuous improvement.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Got The T-Shirt
✨Know Your Quality Control Processes
Before the interview, brush up on your knowledge of quality control processes. Be ready to discuss how you would define and implement these in a creative agency setting. Think about specific examples from your past experience that demonstrate your understanding of QA workflows.
✨Showcase Your Attention to Detail
During the interview, highlight your exceptional attention to detail. Prepare to share instances where you caught errors that others missed or improved processes through your keen eye. This will show that you can be the final line of defence for quality.
✨Communicate Confidently
As a Quality Assurance Manager, you'll need to challenge work constructively. Practice articulating your thoughts clearly and confidently. Use role-play with a friend to simulate potential interview questions, focusing on how you would communicate feedback to creative teams.
✨Familiarise Yourself with Tools and Standards
Make sure you're familiar with any QA tools or project management platforms mentioned in the job description. If you have experience with specific tools, be prepared to discuss how you've used them to enhance quality and efficiency in previous roles.