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For Companies At a Glance
- Tasks: Ensure top-notch quality in creative outputs and collaborate with diverse teams.
- Company: Exciting Newcastle-based creative agency with a focus on innovation.
- Benefits: Competitive salary, pension scheme, private health insurance, and cycle to work scheme.
- Other info: Join a passionate team and help shape the future of the new Leeds office.
- Why this job: Be the crucial final check that guarantees high-quality creative work.
- Qualifications: Experience in QA, strong attention to detail, and excellent communication skills.
The predicted salary is between 28500 - 37500 £ per year.
We’re on the lookout for a Quality Assurance Manager role.
Location: Newcastle (On-site)
Type: Full-time
Salary: Circa £30,000 (DOE)
Reports to: Operations Manager
About The Agency
Our client’s vision is simple: to be a leading creative partner where collaboration and innovation drive exceptional results for clients and their brands. You’ll be joining this Newcastle based agency at a genuinely exciting time, as part of the first team to work in the soon to be opened Leeds office. They’re a passionate team of creatives, developers, marketers, and project managers delivering bold, innovative, and impactful work across brand, digital, print, packaging, and physical environments. From building new brands to rolling out strategic campaigns, they thrive on creativity, collaboration, and making ideas happen.
What You’ll Be Doing
- Define and implement clear quality control processes across all outputs
- Review all creative, digital, and production work before delivery or launch
- Build and maintain QA checklists, workflows, and standards
- Conduct regular audits and identify areas for improvement
- Work closely with design, copy, dev, and client teams to resolve issues quickly
- Use feedback and performance data to support continuous improvement
- Manage QA documentation, reporting, and processes
- Ensure all work aligns with brand guidelines, tone of voice, and client expectations
- Help promote a strong culture of quality across the agency
What We’re Looking For
- Experience in quality control / QA / production (agency experience ideal)
- Strong understanding of processes, auditing, and continuous improvement
- Exceptional attention to detail—you catch what others miss
- Confident communicator who can challenge work constructively
- Comfortable managing multiple projects in a fast-paced environment
- Analytical mindset with a focus on improving output
- Exposure to digital, branding, or creative workflows
- Strong understanding of consistency across multiple assets
Bonus Points
- Background in a creative or digital agency
- Experience with QA tools or project management platforms
- Knowledge of print, digital production, or web standards
- Experience using a project management system
Why This Role Matters
You’ll be the final line of defence before work goes out the door—ensuring everything is accurate, consistent, and high quality. You’ll help set the standard, protect the work, and elevate the team.
Perks & Benefits
- Company pension
- Cycle to work scheme
- Private dental & medical insurance
Ready to Apply? Think you’ve got what it takes to keep standards high and details sharp?
Quality Assurance Manager (In a creative agency on the up) in Newcastle upon Tyne employer: Got The T-Shirt
Contact Detail:
Got The T-Shirt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Manager (In a creative agency on the up) in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the agency's recent projects and their approach to quality assurance. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute to their creative vision.
✨Tip Number 3
Practice your communication skills! As a Quality Assurance Manager, you'll need to articulate feedback clearly and constructively. Role-play with a friend or record yourself to refine your delivery and ensure you come across as confident and professional.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to our mission of delivering exceptional results.
We think you need these skills to ace Quality Assurance Manager (In a creative agency on the up) in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Quality Assurance Manager role. Highlight your experience in quality control and any relevant agency work. We want to see how your skills align with our creative and collaborative environment!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for quality assurance and how you can contribute to our team. Don’t forget to mention specific examples of your attention to detail and process improvement.
Showcase Your Experience: When detailing your past roles, focus on your achievements in quality control and any tools or processes you've implemented. We love seeing how you've made a difference in previous positions, especially in fast-paced environments like ours!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Got The T-Shirt
✨Know Your Quality Control Processes
Before the interview, brush up on your knowledge of quality control processes. Be ready to discuss how you've defined and implemented these in previous roles. This will show that you understand the importance of maintaining high standards in a creative environment.
✨Showcase Your Attention to Detail
Prepare examples that highlight your exceptional attention to detail. Bring along specific instances where you caught errors or improved processes. This will demonstrate your ability to be the final line of defence before work goes out the door.
✨Communicate Confidently
Practice articulating your thoughts clearly and constructively. Since the role requires you to challenge work and collaborate with various teams, being a confident communicator will set you apart. Think of scenarios where you successfully resolved issues through effective communication.
✨Familiarise Yourself with Their Work
Take some time to research the agency's past projects and their approach to creativity and collaboration. Being able to reference their work during the interview will show your genuine interest in the role and help you align your answers with their values.