At a Glance
- Tasks: Lead client relationships and drive growth at a board level.
- Company: Established agency with a strong reputation and brilliant team.
- Benefits: Opportunity to shape business direction and influence key decisions.
- Other info: Dynamic role with the chance to elevate service standards and contribute to strategy.
- Why this job: Join a pivotal stage in an exciting journey and make a real impact.
- Qualifications: Senior client services experience and strong commercial instincts required.
The predicted salary is between 36000 - 60000 £ per year.
This is very early stage, with more details to follow. Board-level. Business-shaping. Very exciting. We're working exclusively with an established agency at a pivotal stage in its journey. They've built something brilliant - great client base, strong reputation and awesome people. Now they're ready for the next chapter and they need the right person to help lead their clients.
This role needs someone who can step into the senior team, own relationships at the highest level, and help steer the direction of the business. If you're brilliant with clients and commercially sharp, and you've been waiting for something with real influence, this could be the one for you.
The Opportunity
You’ll join the board as Client Services Director, leading from the front when it comes to client relationships, growth and overall service standards. You’ll be the kind of person clients trust instinctively. Calm. Credible. Strategic. You know how to hold a room. You know how to challenge constructively. And you know how to turn strong relationships into long-term, profitable partnerships. Internally, you’ll help shape the direction of the agency alongside the other board members.
What You’ll Be Doing
- Owning and nurturing senior client relationships
- Acting as the strategic partner and trusted advisor across key accounts
- Driving commercial growth through organic development and smart opportunity spotting
- Leading and elevating the client services function
- Setting the tone for service standards across the agency
- Contributing at board level to overall business strategy and direction
- Helping shape structure, process and future growth plans
What You’ll Bring
- Significant senior client services experience within an agency environment
- A track record of building and retaining high-value client relationships
- Strong commercial instinct - you understand margin, growth and sustainability
- Confidence operating at board or senior leadership level (or clear readiness to step into it)
- The ability to balance big-picture thinking with hands-on leadership
Most importantly? You genuinely care about clients and people. You raise standards without creating noise. You bring clarity, not chaos.
Client Services Director in Leeds employer: Got The T-Shirt
Join a dynamic agency at a pivotal stage in its journey, where your expertise as a Client Services Director will be valued and impactful. With a strong reputation and an impressive client base, this company fosters a collaborative work culture that prioritises employee growth and development. You'll have the unique opportunity to shape the future of the agency while working alongside a talented board, all within a supportive environment that encourages innovation and strategic thinking.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Director in Leeds
✨Tip Number 1
Network like a pro! Get out there and connect with industry leaders, attend events, and engage on LinkedIn. The more people you know, the better your chances of landing that Client Services Director role.
✨Tip Number 2
Showcase your expertise! Create a portfolio or case studies that highlight your success in building client relationships and driving growth. This will help you stand out when you’re chatting with potential employers.
✨Tip Number 3
Prepare for those interviews! Research the agency thoroughly and come armed with insights on their clients and market position. Show them you’re not just another candidate; you’re the one who can elevate their client services.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got exclusive opportunities that might just be the perfect fit for you. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Client Services Director in Leeds
Some tips for your application 🫡
Show Your Strategic Side:When writing your application, make sure to highlight your strategic thinking and how you've successfully navigated client relationships in the past. We want to see how you can bring that calm and credible presence to our board.
Be Authentic:Let your personality shine through! We’re looking for someone who genuinely cares about clients and people. Share stories that showcase your passion for building long-term partnerships and elevating service standards.
Tailor Your Application:Don’t just send a generic application. Tailor it to reflect the specific needs of this role. Mention how your experience aligns with the exciting journey of the agency and how you can contribute to its next chapter.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates about this fantastic opportunity!
How to prepare for a job interview at Got The T-Shirt
✨Know Your Clients Inside Out
Before the interview, research the agency's key clients and their industries. Understand their challenges and how the agency has helped them succeed. This will show that you’re not just interested in the role but also in the clients you'll be working with.
✨Demonstrate Strategic Thinking
Prepare to discuss how you've previously driven commercial growth and nurtured client relationships. Use specific examples that highlight your strategic mindset and ability to spot opportunities. This will help you stand out as a candidate who can contribute at the board level.
✨Showcase Your Leadership Style
Be ready to talk about your leadership approach and how you elevate service standards within a team. Share anecdotes that illustrate your calmness under pressure and your ability to challenge constructively, which are crucial for this senior role.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the agency's current position and future direction. This not only shows your interest but also your readiness to engage with the board on shaping the agency’s strategy.
