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- Tasks: Lead a vibrant team, serve delicious food, and create memorable experiences for customers.
- Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition.
- Benefits: Enjoy competitive pay, cash tips, discounts, and wellbeing support.
- Other info: Great opportunities for personal and professional development in a supportive environment.
- Why this job: Be a role model, develop your leadership skills, and grow your career in hospitality.
- Qualifications: Strong communication skills and a passion for excellent customer service.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Front of House Team Leader to join our fabulous team.
What we offer our Front of House Team Leaders:
- Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Front of House Team Leader does at JW Lees:
- Pulling pints and serving super food is only the beginning as you show us you have what it takes to develop to the next level
- You’ll be an expert in communication, leading from the front and being a positive role model for your team
- Take the lead and run shifts; it’s key that providing excellent customer service and motivating your team is something that you’re passionate about.
- The ability to demonstrate great leadership qualities along with being a great team player.
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together.
Front of House Team Leader in Mouldsworth employer: Goshawk
Contact Detail:
Goshawk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader in Mouldsworth
✨Tip Number 1
Get to know the company culture! Before your interview, check out JW Lees' values and think about how you can embody them. Show us that you're not just a fit for the role, but also for our team.
✨Tip Number 2
Practice your communication skills! As a Front of House Team Leader, you'll need to lead and motivate your team. Prepare some examples of how you've done this in the past to impress us during the interview.
✨Tip Number 3
Be ready to showcase your leadership qualities! Think of situations where you've taken charge or resolved conflicts. We want to see that you can handle the pressure and keep the team motivated.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our fabulous team at JW Lees.
We think you need these skills to ace Front of House Team Leader in Mouldsworth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV. Remember, we’re looking for someone who can lead and inspire, so show us how you’d fit into our fabulous team.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Leader role. Highlight your relevant experience in customer service and leadership. We love seeing how your past roles have prepared you for this position, so be specific about your achievements and skills that align with what we’re looking for.
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured CV and cover letter that gets straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about JW Lees and what we stand for before you hit that submit button!
How to prepare for a job interview at Goshawk
✨Know the Company Inside Out
Before your interview, take some time to research JW Lees. Understand their history, values, and what makes them unique in the industry. This will not only impress your interviewers but also help you align your answers with their company culture.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, demonstrating your leadership qualities is crucial. Prepare examples from your past experiences where you've successfully led a team or handled challenging situations. Be ready to discuss how you motivate others and ensure excellent customer service.
✨Practice Your Communication Skills
Effective communication is key in this role. During the interview, focus on articulating your thoughts clearly and confidently. You might even want to practice with a friend or family member to refine your delivery and ensure you come across as approachable and engaging.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, opportunities for growth, or how they embody their core values in daily operations. This shows your genuine interest in the role and helps you assess if it's the right fit for you.