At a Glance
- Tasks: Deliver top-notch customer service and support your team in a vibrant pub environment.
- Company: Join JW Lees, a proud family-owned brewery with nearly 200 years of tradition.
- Benefits: Enjoy competitive pay, cash tips, discounts, and great career growth opportunities.
- Other info: Access to wellbeing support and a range of discounts for you and your friends.
- Why this job: Be part of a passionate team and create memorable experiences for customers.
- Qualifications: No experience needed, just bring your enthusiasm and love for hospitality.
The predicted salary is between 22000 - 26000 £ per year.
We are looking for Bar and Waiting Team Members to join our fabulous team.
What we offer our Bar and Waiting Team Members:
- Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Bar and Waiting Team Member does at JW Lees:
- You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
- Supporting your teammates in all areas, helping out wherever needed. We are a family
- Know everything about our beers – we are a brewery and proud of it
- Be confident in recommending food and drink to our customers. We want brand ambassadors!
- Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.
We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together
Bar and Waiting Team Member in Mouldsworth employer: Goshawk
Contact Detail:
Goshawk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Team Member in Mouldsworth
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on JW Lees. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since you'll be all about providing top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. This will help you shine during the interview and show that you’re ready to be a brand ambassador.
✨Tip Number 3
Be proactive! During the interview, don’t just wait for questions. Show your enthusiasm by asking about the team dynamics and how you can contribute. This will demonstrate your passion for hospitality and your eagerness to support your teammates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re serious about joining our fabulous team. So, don’t hesitate – get your application in and let’s make some great memories together!
We think you need these skills to ace Bar and Waiting Team Member in Mouldsworth
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We love candidates who are proactive and passionate about providing top-notch customer service, so share any relevant experiences or stories that highlight this.
Tailor Your Application: Make sure to customise your application to reflect our values at JW Lees. Use keywords from the job description and demonstrate how you embody qualities like being supportive, honest, and personal. This will help us see you as a great fit for our team!
Keep It Clear and Concise: While we want to know all about you, it’s important to keep your application clear and to the point. Avoid long-winded sentences and focus on what makes you a standout candidate for the Bar and Waiting Team Member role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Goshawk
✨Know Your Beers
Familiarise yourself with the different types of beers JW Lees offers. Being able to discuss their brewing process or recommend a beer to match a meal will show your passion and knowledge, making you stand out as a brand ambassador.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer or helped a teammate. This will demonstrate your proactive and supportive nature, which is key for this role.
✨Embrace the Family Spirit
Show that you understand the importance of teamwork by sharing experiences where you’ve collaborated effectively with others. JW Lees values a family atmosphere, so highlighting your ability to work well with teammates will resonate well during the interview.
✨Be Passionate About Hospitality
Express your enthusiasm for the hospitality industry. Share why you love working in this field and what excites you about being a Bar and Waiting Team Member. Your genuine passion can make a lasting impression on the interviewers.