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- Tasks: Lead a dynamic team, ensuring exceptional service and memorable customer experiences.
- Company: Join JW Lees, a proud family-owned brewery with nearly 200 years of tradition.
- Benefits: Enjoy competitive pay, cash tips, discounts, and a profit share bonus.
- Other info: Access to wellbeing support and fantastic development opportunities.
- Why this job: Grow your career in hospitality while making a real impact on your team.
- Qualifications: Previous leadership experience in hospitality or retail is essential.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for an Assistant Manager to join our talented management team.
What we offer our Assistant Managers:
- Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What an Assistant Manager does at JW Lees:
- Get the best from your team. Leading by example, offering great service and motivating the people around you.
- Be an expert in communication and be passionate about making every customer visit memorable.
- You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business.
- Take ownership of problems and be commercially aware.
- You will have previous leadership experience within hospitality or retail and be keen to learn and grow in your role.
About JW Lees: Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud Savvy Honest Passionate Personal Together.
Assistant Manager employer: Goshawk
Contact Detail:
Goshawk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Assistant Manager role.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about how you've motivated teams or created memorable customer experiences – it’s all about making that personal connection.
✨Tip Number 3
Do your homework! Research JW Lees and understand their values and culture. This will help you tailor your responses during interviews and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be one step closer to enjoying those fantastic employee benefits while working with a great team.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about joining our team and making every customer visit memorable.
Tailor Your Experience: Make sure to highlight your previous leadership experience in hospitality or retail. We’re looking for someone who can lead by example, so share specific examples of how you've motivated your team and delivered great service.
Be Commercially Aware: Demonstrate your understanding of the business side of things. Mention any experiences where you took ownership of problems or made decisions that positively impacted your previous workplace. We love savvy candidates!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our family-owned business.
How to prepare for a job interview at Goshawk
✨Know Your Stuff
Before the interview, make sure you understand JW Lees' values and what they stand for. Familiarise yourself with their history, their pubs, and their approach to customer service. This will show that you're genuinely interested in the company and ready to contribute.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Be ready to discuss how you can bring out the best in your team at JW Lees.
✨Be Customer-Centric
JW Lees is all about memorable customer experiences. Think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to demonstrate your passion for great service and your ability to create lasting impressions.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about their internal development programmes or how they measure success in the Assistant Manager role. It shows you're engaged and thinking about your future with them.