Introduction
Assist the pharmacy team with dispensing prescriptions, serving customers, managing stock, processing deliveries’ and maintaining accurate records. Develop skills in medicines handling, customer service, and pharmacy procedures while working towards a Level 2 Apprenticeship.
About the Employer
Established since 2008, we operate 16 pharmacies across the north west. We are pharmacists who operate pharmacies. We are committed to excellent customer service. Delivering pharmacy services, promoting healthy living and being an integral part of the communities we operate in.
What You’ll Do
As a Pharmacy Services Assistant Apprentice, you will work alongside an experienced pharmacy team to provide excellent customer service while developing the knowledge, skills and behaviours required for a successful career in pharmacy. You will receive full training and support throughout your apprenticeship
Key responsibilities include:
- Assisting with the safe dispensing of NHS and private prescriptions under the supervision of qualified pharmacy staff.
- Serving customers in a friendly, professional and confidential manner, responding to queries and directing patients to the appropriate member of the team where necessary.
- Receiving, checking and storing pharmaceutical stock and ensuring shelves are well stocked and organised.
- Processing deliveries, monitoring stock levels and assisting with stock rotation to minimise waste.
- Using pharmacy computer systems to process prescriptions and maintain accurate patient and stock records.
- Supporting the pharmacy team in maintaining a clean, safe and compliant working environment in line with pharmacy procedures.
- Developing an understanding of medicines, pharmacy legislation, confidentiality, health and safety, and customer care.
- Working towards the Level 2 Pharmacy Services Assistant Apprenticeship by completing training, attending reviews and applying learning in the workplace.
This is an excellent opportunity for someone who is reliable, eager to learn and enjoys helping people.
Full training will be provided, and the successful apprentice will gain valuable experience in a busy community pharmacy while working towards a nationally recognised qualification.
Training Outcome
There will be opportunities to progress in the company.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Polite
Qualifications
- Desired - GCSE - English Language - Pass
- Desired - GCSE - Mathematics - Pass
Course Information
Course: Pharmacy services assistant (level 2)
Level: 2
Route: Health and science
Apprenticeship Level: Intermediate
Working Arrangements
Working Week: Shifts will be structured to fit with the Pharmacy Team and Apprentice’s Course requirements and may include Saturday working.
Expected Duration: 1 Year
Training Provider: KENDAL COLLEGE
Pharmacy Services Apprenticeship employer: GOS HEALTHCARE LIMITED
GOS HEALTHCARE LIMITED is an excellent employer for those looking to kickstart their healthcare career in a supportive and dynamic environment. With a focus on employee development, you will receive comprehensive training and mentorship from experienced professionals, ensuring you gain valuable skills while working towards a nationally recognised qualification. The community pharmacy setting fosters a collaborative work culture, making it an ideal place for aspiring pharmacy services assistants to thrive.
