At a Glance
- Tasks: Coordinate and sell exciting events like conferences and weddings at a stunning hotel.
- Company: Gorse Hill Hotel, a beautiful venue in Surrey with a vibrant team.
- Benefits: Free meals, parking, tips, discounts, and generous holiday entitlement.
- Other info: Flexible hours with opportunities for career growth in hospitality.
- Why this job: Join a passionate team and create unforgettable experiences for clients.
- Qualifications: Experience in sales or events, excellent communication, and organisational skills.
The predicted salary is between 30000 - 30000 £ per year.
Gorse Hill is an elegant mansion set in the beautiful countryside of Surrey surrounded by woodland and formal gardens, yet only minutes from the centre of Woking. Having undergone significant refurbishment, it now offers a dedicated 10,000sq ft ballroom, conference, meetings, celebrations and wedding venue, 67 bedrooms, serviced offices and guest gym, making this one of the prime venue choices in the Surrey region.
We are looking for a motivated and personable Conference, Sales & Events Coordinator to both sell and co-ordinate a variety of events including conferences, meetings, banquets and wakes. This role is ideal for someone with a passion for hospitality, sales and customer service.
Key Responsibilities
- Handle and convert event enquiries from initial contact to confirmation
- Conduct client show rounds and prepare tailored quotations and contracts
- Act as the main point of contact for clients throughout the planning process
- Co-ordinate all event details with hotel departments to ensure smooth delivery
- Upsell accommodation, food & beverage and additional services
- Achieve sales targets and maintain accurate records on hotel systems
- Liaise closely with internal departments including operations, kitchen, front office and housekeeping to ensure seamless delivery
- Coordinate event details such as room layouts, menus, timings, technical requirements and special requests
- Ensure all event documentation is accurate and communicated in a timely manner
- Attend key events where required to oversee smooth execution
- Build strong relationships with clients, couples and families, providing a personalised and sensitive service where appropriate
- Maintain accurate records on the hotel’s CRM and event management systems
- Ensure all contracts, deposits and payment schedules are managed correctly
- Comply with GDPR, health & safety and licensing requirements
Requirements
- Previous sales or events experience within hospitality preferred
- Excellent communication and organisational skills
- Strong attention to detail and ability to manage multiple events
- Customer-focused with a professional approach
- Flexible to work evenings and weekends as required
Benefits
- Free parking
- Free meals on duty
- Hospitality Rewards App - offering discounts across retail, groceries, days/nights out, cinema, meals, wellbeing & much more
- Share of Tips in addition to your salary
- Company Pension (contributory)
- Generous holiday entitlement
- Referral Programme
- Complimentary Access to our Gym
- Opportunity to join an enthusiastic & friendly team
Conference Sales & Events Coordinator - Gorse Hill Hotel Woking employer: Gorse Hill - Active Hospitality
Gorse Hill Hotel is an exceptional employer, offering a vibrant work culture in a stunning countryside setting just minutes from Woking. With a focus on employee growth and development, we provide comprehensive benefits including free meals, a generous holiday entitlement, and access to our gym, all while fostering a supportive team environment that values your contributions. Join us to be part of a dedicated team that thrives on delivering memorable experiences for our clients in a beautifully refurbished venue.
Contact Details:
Gorse Hill - Active Hospitality Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Conference Sales & Events Coordinator - Gorse Hill Hotel Woking
✨Tip Number 1
Get to know the venue inside out! Familiarise yourself with Gorse Hill's unique features and offerings. This way, when you chat with potential clients, you can confidently highlight what makes it the perfect spot for their events.
✨Tip Number 2
Network like a pro! Attend local events and connect with other hospitality professionals. Building relationships in the industry can lead to referrals and new opportunities, so don’t be shy about putting yourself out there.
✨Tip Number 3
Practice your pitch! Whether it's on the phone or face-to-face, being able to clearly communicate the benefits of hosting an event at Gorse Hill is key. Role-play with friends or family to refine your approach.
✨Tip Number 4
Don’t forget to follow up! After initial conversations or show rounds, send a quick message to thank them for their time and remind them of any special offers. It shows you care and keeps you top of mind when they’re making decisions.
We think you need these skills to ace Conference Sales & Events Coordinator - Gorse Hill Hotel Woking
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share experiences that highlight your enthusiasm for events and customer service. We want to see how you connect with people and create memorable experiences.
Tailor Your Application:Make sure to customise your CV and cover letter for the Conference Sales & Events Coordinator role. Highlight relevant skills and experiences that match the job description. We appreciate when candidates take the time to align their background with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We value good communication skills, so make sure your written application reflects that by being easy to read and understand.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Gorse Hill!
How to prepare for a job interview at Gorse Hill - Active Hospitality
✨Know Your Venue
Before the interview, take some time to research Gorse Hill Hotel. Familiarise yourself with its facilities, recent refurbishments, and the types of events they host. This will not only show your genuine interest but also help you tailor your responses to align with their offerings.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you've successfully converted enquiries into bookings. Highlight your ability to upsell services and how you’ve maintained client relationships. This is crucial for a role that focuses on sales and event coordination.
✨Demonstrate Your Organisational Prowess
Be ready to discuss how you manage multiple events simultaneously. Share specific strategies or tools you use to stay organised and ensure smooth delivery. This will reassure them of your capability to handle the demands of the role.
✨Emphasise Customer Service
Since this role is customer-focused, prepare to talk about how you provide personalised service. Share anecdotes that illustrate your ability to build strong relationships with clients and handle sensitive situations with care.
