At a Glance
- Tasks: Lead a team to ensure our hotel sparkles and guests are happy.
- Company: Join the vibrant Gorse Hill Hotel in Woking, where hospitality shines.
- Benefits: Enjoy free meals, parking, gym access, and a share of tips!
- Other info: Be part of a friendly team and enjoy generous holiday entitlement.
- Why this job: Make a real difference in guest experiences while developing your leadership skills.
- Qualifications: Experience in hospitality or housekeeping with strong leadership abilities.
The predicted salary is between 22000 - 26000 £ per year.
We are seeking an experienced and dedicated Housekeeping Supervisor to oversee the cleanliness and organisation of our hotel premises. The ideal candidate will possess strong leadership skills, a keen eye for detail, and a background in hospitality or janitorial services. This role offers an opportunity to lead a team of housekeeping staff, ensuring high standards of cleanliness and guest satisfaction are consistently maintained.
Duties
- Supervise and coordinate daily housekeeping operations to ensure efficient service delivery.
- Train, mentor, and support housekeeping staff to uphold organisational standards.
- Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness and presentation meet company policies.
- Manage inventory levels of cleaning supplies and equipment, placing orders as necessary.
- Develop work schedules for housekeeping team members, ensuring adequate coverage at all times.
- Address guest requests and complaints promptly and professionally, striving for high levels of guest satisfaction.
- Enforce health and safety regulations within the housekeeping department.
- Collaborate with other hotel departments to ensure seamless operations across the property.
Qualifications
- Proven experience in hotel housekeeping or hospitality environments is essential.
- Prior janitorial experience is highly desirable.
- Strong leadership and organisational skills with the ability to motivate a team.
- Excellent attention to detail and commitment to maintaining high standards of cleanliness.
- Good communication skills, both written and verbal.
- Ability to work efficiently under pressure in a fast-paced environment.
- Flexibility to work various shifts as required by hotel operations.
This position is suitable for candidates who are passionate about hospitality service excellence and possess the necessary experience to lead a professional housekeeping team effectively.
Benefits of Working with us
- Free parking.
- Free meals on duty.
- Hospitality Rewards App - offering discounts across retail, groceries, days/nights out, cinema, meals, wellbeing & much more!
- Share of Tips in addition to your salary.
- Company Pension (contributory).
- Generous holiday entitlement.
- Referral Programme.
- Complimentary Access to our Gym.
- Opportunity to join an enthusiastic & friendly team!
Housekeeping Supervisor - Gorse Hill Hotel Woking employer: Gorse Hill - Active Hospitality
At Gorse Hill Hotel in Woking, we pride ourselves on being an exceptional employer that values our team members and fosters a supportive work culture. As a Housekeeping Supervisor, you will enjoy benefits such as free meals on duty, a generous holiday entitlement, and access to our gym, all while leading a dedicated team in a vibrant hospitality environment. We are committed to your professional growth, offering opportunities for training and development, ensuring you thrive in your career with us.
Contact Details:
Gorse Hill - Active Hospitality Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor - Gorse Hill Hotel Woking
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Gorse Hill - Active Hospitality. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Gorse Hill - Active Hospitality
Don't be shy about reaching out to Gorse Hill - Active Hospitality directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Supervisor - Gorse Hill Hotel Woking
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Gorse Hill - Active Hospitality and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Gorse Hill - Active Hospitality
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
