Supervisor

Supervisor

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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Gordons Chemists

At a Glance

  • Tasks: Support the manager in running the store and mentoring staff.
  • Company: Join Gordons Chemists, a trusted name in retail pharmacy.
  • Benefits: Full-time hours, competitive pay, and a supportive team environment.
  • Why this job: Make a difference in customer service while developing your leadership skills.
  • Qualifications: 6 months retail experience and a passion for exceptional service.
  • Other info: Flexible shifts and opportunities for career growth await you!

The predicted salary is between 28800 - 43200 £ per year.

Duties Include:

  • Assist Manager with daily running of store
  • Assist Manager with overall shop responsibility
  • Assist Manager in dealing with staff issues
  • Assist with mentoring and training of staff
  • Promote exceptional customer service and continually review service levels
  • Achieve store targets
  • Stock maintenance
  • Merchandising products
  • Accuracy in the operation of till transactions / cash handling / submitting reports to Head Office
  • Ensuring orders are sent / received by the warehouse in a timely manner
  • Collection of prescriptions from local and surrounding surgeries
  • Delivery and collection of prescriptions to customers
  • Delivery and collection of prescriptions between branches if required
  • Key holder duties
  • Maintain professional standards of dress and grooming
  • General Housekeeping
  • Other duties as required

Essential Requirements:

  • 6 Months experience in a similar retail environment demonstrating selling / customer service skills
  • Demonstrate exceptional customer service skills
  • Ability to positively influence staff
  • Approachable / flexible attitude to work
  • Good numeracy and accuracy skills
  • Good attendance and punctuality
  • Have the ability to work as part of a team
  • Flexibility to work in local Gordons Chemists branches
  • Eligibility to work in the UK

Desirable Requirements:

  • 1 year experience in a similar retail environment demonstrating selling / customer service skills
  • Previous experience supervising / leading a team of 5 people or more

Location: Gordons Chemists, Unit 1, Belvedere Park, Gortmerron Link BT71 6LS

Duration: This position is Full Time and Permanent, working 40 hours / 5 days per week, as per shop Rota.

CLOSING DATE: FRIDAY 27 FEBRUARY 2026

Supervisor employer: Gordons Chemists

Gordons Chemists is an exceptional employer that prioritises employee development and a supportive work culture. With a focus on mentoring and training, staff are encouraged to grow their skills while delivering outstanding customer service in a dynamic retail environment. Located in the heart of Gortmerron Link, employees benefit from a collaborative atmosphere and the opportunity to make a meaningful impact within the community.
Gordons Chemists

Contact Detail:

Gordons Chemists Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on Gordons Chemists. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their world.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your experience in customer service and team leadership, which are key for the Supervisor role.

✨Tip Number 3

Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent Gordons Chemists well.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!

We think you need these skills to ace Supervisor

Customer Service Skills
Team Leadership
Mentoring
Training
Numeracy Skills
Cash Handling
Report Submission
Stock Maintenance
Merchandising
Punctuality
Flexibility
Approachability
Professional Standards
Housekeeping

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service skills and any relevant retail experience to show us you’re the right fit for the Supervisor role.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to work with us at Gordons Chemists and how your background makes you a great candidate. Keep it friendly and professional!

Showcase Your Team Spirit: Since this role involves mentoring and leading a team, share examples of how you've positively influenced colleagues in the past. We love to see teamwork in action, so let us know how you can contribute to our store's success!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!

How to prepare for a job interview at Gordons Chemists

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the Supervisor role and its responsibilities. Familiarise yourself with the daily operations of a retail environment, especially how to assist in managing staff and promoting exceptional customer service.

✨Showcase Your Customer Service Skills

Since exceptional customer service is key for this position, prepare examples from your past experiences where you went above and beyond for customers. This will demonstrate your ability to positively influence both customers and staff.

✨Be Ready to Discuss Team Dynamics

As a Supervisor, you'll be leading a team. Think about your previous experiences in mentoring or training staff. Be prepared to discuss how you handle staff issues and promote teamwork, as this will show your leadership capabilities.

✨Dress the Part

First impressions matter! Make sure you dress professionally and maintain good grooming standards. This reflects your understanding of the professional standards expected in a retail environment and sets a positive tone for the interview.

Supervisor
Gordons Chemists
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