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- Tasks: Support the manager in running the store and mentoring staff.
- Company: Join Gordons Chemists, a trusted name in retail pharmacy.
- Benefits: Full-time hours, competitive pay, and a supportive team environment.
- Why this job: Make a difference in customer service while developing your leadership skills.
- Qualifications: 6 months retail experience and a passion for exceptional service.
- Other info: Flexible working hours with opportunities for career growth.
The predicted salary is between 28800 - 43200 £ per year.
Duties Include:
- Assist Manager with daily running of store
- Assist Manager with overall shop responsibility
- Assist Manager in dealing with staff issues
- Assist with mentoring and training of staff
- Promote exceptional customer service and continually review service levels
- Achieve store targets
- Stock maintenance
- Merchandising products
- Accuracy in the operation of till transactions / cash handling / submitting reports to Head Office
- Ensuring orders are sent / received by the warehouse in a timely manner
- Collection of prescriptions from local and surrounding surgeries
- Delivery and collection of prescriptions to customers
- Delivery and collection of prescriptions between branches if required
- Key holder duties
- Maintain professional standards of dress and grooming
- General Housekeeping
- Other duties as required
Essential Requirements:
- 6 Months experience in a similar retail environment demonstrating selling / customer service skills
- Demonstrate exceptional customer service skills
- Ability to positively influence staff
- Approachable / flexible attitude to work
- Good numeracy and accuracy skills
- Good attendance and punctuality
- Have the ability to work as part of a team
- Flexibility to work in local Gordons Chemists branches
- Eligibility to work in the UK
Desirable Requirements:
- 1 year experience in a similar retail environment demonstrating selling / customer service skills
- Previous experience supervising / leading a team of 5 people or more
Location: Gordons Chemists 32 The Diamond, Rathcoole, Newtownabbey BT37 9BJ
Duration: This position is Full Time and Permanent, working 38.75 hours / 5 days per week, working 8.45am - 5.30pm Monday to Saturday as per shop Rota.
Supervisor in Newtownabbey employer: Gordons Chemists
Contact Detail:
Gordons Chemists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Newtownabbey
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Gordons Chemists. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience in customer service and team leadership, which are key for the Supervisor role.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you’re looking sharp and professional when you walk into the interview. It shows you take the opportunity seriously and respect the company’s standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Supervisor in Newtownabbey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail and customer service. We want to see how you've positively influenced staff and achieved targets in previous roles, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Supervisor role at Gordons Chemists. Mention your approachability and flexibility, and how you can contribute to our team.
Showcase Your Customer Service Skills: Since exceptional customer service is key for us, include specific examples of how you've gone above and beyond for customers in your past roles. This will really make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Gordons Chemists
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Supervisor role at Gordons Chemists. Familiarise yourself with the daily responsibilities, such as assisting the manager and mentoring staff. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since exceptional customer service is key for this role, prepare examples from your past experiences where you went above and beyond for customers. Think about specific situations where you positively influenced a team or resolved a customer issue, as these stories will resonate well during the interview.
✨Demonstrate Leadership Qualities
As a Supervisor, you'll need to lead a team effectively. Be ready to discuss your previous experience in supervising or mentoring others. Highlight how you’ve motivated staff, handled conflicts, or trained new employees, showcasing your ability to create a positive work environment.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the store's culture, team dynamics, or expectations for the Supervisor role. This not only shows your interest but also helps you determine if the company is the right fit for you.
