At a Glance
- Tasks: Assist customers, manage stock, and provide exceptional service in a vibrant retail environment.
- Company: Join Gordons Chemists, a trusted name in health and beauty.
- Benefits: Full-time hours, competitive pay, and a supportive team atmosphere.
- Why this job: Be part of a dynamic team and make a difference in customer experiences.
- Qualifications: Exceptional customer service skills and a team player attitude.
- Other info: Flexible working hours with opportunities for growth in the retail sector.
The predicted salary is between 20000 - 25000 £ per year.
Sales Assistant (Full Time / Permanent)
Duties Include:
- Stock maintenance
- Merchandising products
- Awareness of customer needs and provide exceptional customer service
- Accuracy in the operation of till transactions and cash handling
- Providing knowledge/up to date advice on our product ranges, promotions and special offers
- Maximise sales opportunities
- Assist in the dispensary when required
- Assist on the fragrance counter when required
- Collection of prescriptions from local and surrounding surgeries
- Delivery and collection of prescriptions to customers
- Delivery and collection of prescriptions between branches if required
- Maintain professional standards of dress and grooming
- General housekeeping
- Other duties as required
Essential Requirements:
- Demonstrate exceptional customer service skills
- Good numeracy and accuracy skills
- Good attendance and punctuality
- Have the ability to work as part of a team
- Flexibility to work as and when required
- Flexibility to work in local Gordons Chemists branches
- Eligibility to work in UK
Desirable Requirements:
- 6 months experience in a similar retail environment demonstrating selling skills and/or 6 months experience demonstrating exceptional customer facing skills
- Previous health and beauty/pharmacy retail experience
- Previous fragrance/skincare retail experience
- Full, UK driving license and have own vehicle
Location: Gordons Chemists, 16 Railway Street, Newcastle BT33 0AL
Duration: This position is Full Time and Permanent, working 40 hours over 5 days per week as per shop rota.
Counter Staff/ Sales in Newcastle employer: Gordons Chemists
Contact Detail:
Gordons Chemists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Staff/ Sales in Newcastle
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Gordons Chemists. Understand their products and values so you can show you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. This will help you shine during the interview when they ask about your approach to exceptional service.
✨Tip Number 3
Dress to impress! Since this role involves maintaining professional standards, make sure you look the part for your interview. A smart appearance shows that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Counter Staff/ Sales in Newcastle
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your exceptional customer service skills in your application. We want to see how you can connect with customers and provide them with the best experience possible!
Be Accurate and Detail-Oriented: Since accuracy is key in till transactions and cash handling, mention any experiences that showcase your attention to detail. We love candidates who can keep things running smoothly!
Flexibility is Key: Let us know about your flexibility in working hours and locations. We appreciate team players who can adapt to different roles and help out wherever needed!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at Gordons Chemists
✨Know Your Products
Before the interview, make sure you’re familiar with the products and services offered by Gordons Chemists. This includes understanding their promotions and special offers. Being able to discuss these confidently will show your enthusiasm and readiness to provide exceptional customer service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you demonstrated outstanding customer service. Think about situations where you went above and beyond for a customer or resolved a difficult issue. This will help you illustrate your ability to meet customer needs effectively.
✨Demonstrate Team Spirit
Since teamwork is essential in this role, be ready to share instances where you successfully collaborated with others. Highlight how you contributed to a positive team environment and how you can adapt to different roles, like assisting in the dispensary or fragrance counter.
✨Practice Your Numeracy Skills
As accuracy in till transactions and cash handling is crucial, brush up on your basic maths skills. You might be asked to perform simple calculations during the interview, so being prepared will help you feel more confident and capable.