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- Tasks: Lead a team to deliver exceptional funeral services and manage scheduling effectively.
- Company: Join Wm. Dodgson & Son, part of Funeral Partners, known for excellence in the industry.
- Benefits: Enjoy flexible working, comprehensive training, and 23 days annual leave plus bank holidays.
- Why this job: Make a meaningful impact on families during tough times while growing professionally.
- Qualifications: Looking for candidates with strong people management skills and a customer-focused mindset.
- Other info: Diversity is valued; all applications are encouraged regardless of background.
The predicted salary is between 33200 - 34900 £ per year.
Salary £33,200 to £34,900 per annum, depending on skills and experience.
Location: Wm. Dodgson & Son Funeral Services - Harehills
This is a permanent, full-time vacancy.
We offer a sensitive, professional service to the families in our care and are proud to be part of the Funeral Partners family. Together, we are leading the way in setting new standards of excellence within the profession. Our people are key to our success; they bring a wealth of experience from both inside and outside the funeral industry, and as an organisation, we really know what it means to work as a team.
The Funeral Manager will ensure the highest levels of client service are delivered. You will focus your team and work with the wider team to ensure the effective scheduling of funerals and resources, ensuring all activity runs smoothly. The aim is to ensure that funerals are arranged and conducted by all employees to the highest standard. The Funeral Manager will be expected to achieve outstanding client service measurements and will be prepared to contribute to the changing shape of the business with new ideas.
Acting as an ambassador for the FPL values and brand, this role will need to be actively involved in, and will lead the team to build and maintain the image of the business in local communities, as well as being skilled in arranging and conducting funerals to consistently grow the business. You will be responsible for financial targets and budgetary controls, and achieving market share goals. The role requires working collaboratively with all employees and senior managers to problem solve and share best practices, all of which will assist the company in achieving its vision. Being a Funeral Manager can be an opportunity to make a real difference to families during a difficult time in their lives.
What We Offer:
- Working in one of our local Funeral Partners’ Branches, you’ll enjoy the satisfaction of working within a small local team alongside all the benefits of a much larger national company.
- Comprehensive training for all our roles and opportunities to achieve industry-recognised qualifications.
- Full uniform.
- Opportunities to work within the local community.
- Reward and recognition scheme.
- Regular feedback surveys and opportunities to join project groups.
- Employee assistance service.
In addition to your salary, you will also receive:
- 23 days annual leave, increasing to 26 days with service - plus bank holidays.
- An opportunity to join our Annual Reward Scheme.
- Life Assurance.
- Pension.
- Family and friends discounts.
- Cycle to Work Scheme.
- Eye care.
- Refer a friend scheme.
About You:
We welcome applications from people within the funeral industry, who can demonstrate exceptional people management skills, commercial business acumen, and are highly customer-focused.
Funeral Partners Ltd is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
If you require any reasonable adjustments to support you through the recruitment and selection process, please do not hesitate to contact our HR team at 0118 9406900 or via email for any assistance.
Funeral Manager employer: Gordonfletcher
Contact Detail:
Gordonfletcher Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Manager
✨Tip Number 1
Familiarise yourself with the values and mission of Funeral Partners. Understanding their commitment to excellence and community service will help you align your approach during interviews and discussions, showcasing how you can contribute to their goals.
✨Tip Number 2
Network within the funeral industry. Attend local events or join relevant online forums to connect with professionals who may provide insights or even referrals for the Funeral Manager position at Wm. Dodgson & Son Funeral Services.
✨Tip Number 3
Prepare to discuss your experience in managing teams and delivering exceptional customer service. Think of specific examples where you've successfully led a team or improved client satisfaction, as these will be crucial in demonstrating your fit for the role.
✨Tip Number 4
Research common challenges faced in the funeral industry and be ready to share your ideas on how to address them. This shows initiative and a proactive mindset, which are qualities that Funeral Partners values in their leaders.
We think you need these skills to ace Funeral Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Funeral Manager. Highlight your relevant experience in managing teams and providing exceptional client service in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your people management skills, commercial acumen, and customer-focused approach.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the funeral industry and your commitment to providing sensitive and professional services. Mention specific examples of how you've successfully managed teams or improved client satisfaction in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Gordonfletcher
✨Show Empathy and Understanding
As a Funeral Manager, you'll be dealing with families during one of the most challenging times in their lives. Demonstrating empathy and understanding during your interview will show that you can handle sensitive situations with care.
✨Highlight Team Collaboration Skills
This role requires working closely with a team to ensure smooth operations. Be prepared to discuss examples of how you've successfully collaborated with others in previous roles, showcasing your ability to lead and support a team.
✨Discuss Financial Acumen
Since you'll be responsible for financial targets and budgetary controls, it's important to highlight any relevant experience you have in managing budgets or achieving financial goals. Be ready to provide specific examples.
✨Prepare Questions About Community Engagement
The role involves building and maintaining the business's image in local communities. Prepare thoughtful questions about how the company engages with the community and express your ideas on how to enhance this aspect.
