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- Tasks: Support data management and reporting for a non-profit healthcare organisation.
- Company: Established non-profit healthcare organisation focused on legislative changes.
- Benefits: Competitive salary, flexible hours, and valuable experience in data administration.
- Why this job: Make a difference in healthcare while developing your skills in Salesforce and data management.
- Qualifications: Experience in office administration and handling large datasets; Salesforce support experience preferred.
- Other info: Opportunity to work in a dynamic environment with potential for career growth.
The predicted salary is between 40375 - 40375 £ per year.
We are currently recruiting for a Salesforce and Data Administrator (Exams Team) to start immediately on a temporary basis for 6 months. Salary: £40,375 (£25 an hour) - Location: Euston.
WHO WILL YOU BE WORKING FOR?
Our client is an established non-profit healthcare organisation dealing with changes in legislation.
WHAT WILL YOU BE DOING?
- The post holder will work in a high-profile, high-risk area of the College and be responsible for assisting the Data and Statistics Manager (DSM) in collating information to support reports for key stakeholders and to support business improvement and mitigate key areas of risk.
- This includes maintaining data quality, building and refreshing reports/dashboards, and supporting system improvements.
- Undertake all necessary system preparatory work associated with online examinations.
- Provide data and collate communications to support the swift resolution of any complaints and issues arising from that process.
- Train colleagues in all aspects of the College’s Salesforce examinations process.
- Develop a close working relationship with key colleagues in IT, working together to fix any system issues affecting candidate applications and results, and actively striving to improve systems and processes, sharing best practice.
- Act as first-line support for Salesforce (CRM) queries for the Examinations function, troubleshooting common user issues.
- Identify and clearly document Salesforce configuration and data-quality issues.
- Support process efficiency by helping users understand and use existing Salesforce automation.
- Build, maintain and quality-check Salesforce reports and dashboards (within assigned permissions), ensuring stakeholders can access accurate, timely information and that reporting definitions are understood and applied consistently.
- Undertake secure data management activities within Salesforce (within assigned permissions), including routine data updates and controlled imports/exports where authorised, and escalate requests requiring elevated access to the in-house IT team, in line with GDPR, data retention, and internal controls.
Experience
- Extensive office administration in a relevant field, preferably examinations or assessment.
- Handling, manipulating and interpreting large quantities of data.
- Experience in using, compiling and maintaining databases, extracting data and compiling reports.
- Experience providing first-line Salesforce support in a case-management environment (e.g., Service Cloud), including troubleshooting common user issues and escalating incidents/requests to an IT or systems team.
- Experience creating and maintaining reports and dashboards to support operational and stakeholder reporting.
- Using, managing and manipulating large and complex databases.
Salesforce and Data Administrator employer: GORDON YATES
Contact Detail:
GORDON YATES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce and Data Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and data management sectors. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on openings that aren't even advertised yet.
✨Tip Number 2
Get your hands dirty with Salesforce! If you haven't already, dive into some online tutorials or courses to brush up on your skills. Being able to demonstrate your knowledge of Salesforce during interviews will definitely give you an edge.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to data management and Salesforce support. Role-play with a friend or use mock interviews to build your confidence and refine your answers.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Salesforce and Data Administrator. Plus, you'll be in the loop for any updates or new positions that pop up!
We think you need these skills to ace Salesforce and Data Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Salesforce and Data Administrator role. Highlight relevant experience, especially in data management and Salesforce support, so we can see how you fit right into our team.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're passionate about this role and how your skills align with what we're looking for. Be specific about your experience with data quality and reporting – we love details!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles, especially related to data issues or Salesforce queries. We want to know how you approach problem-solving and improve processes.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at GORDON YATES
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge before the interview. Familiarise yourself with common issues users face and how to troubleshoot them. Being able to discuss specific examples of how you've supported Salesforce in the past will show you're ready for the role.
✨Data Quality is Key
Since this role involves maintaining data quality, be prepared to talk about your experience with data management. Think of examples where you've ensured data accuracy or improved processes. Highlighting your attention to detail will impress the interviewers.
✨Show Your Team Spirit
This position requires collaboration with IT and other colleagues. Be ready to share instances where you've worked closely with others to resolve issues or improve systems. Emphasising your ability to build relationships will demonstrate that you're a team player.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team's current challenges or how they measure success in this role. It shows you're genuinely interested and engaged, which can set you apart from other candidates.