Operations Administrator - Hospitality / Facilities Background Ideal

Operations Administrator Location: Central London (SW1) Salary: £28,000 – £35,000, depending on experience Hours: Monday – Friday, 9.15am – 5.45pm Contract: Permanent, full-time (in office working) Are you an experienced coordinator used to managing staff rotas, responding to operational demands, and supporting a busy team behind the scenes? Do you have a background in hospitality, private household, or high-end service environments where attention to detail, relationship building and discretion are key? We are supporting our client, a professional private office based in Central London, in their search for a highly organised Operations Administrator to join their close-knit team. This is a varied and involved role supporting the wider service departments, including housekeeping, security, and food & beverage. Key Responsibilities: Staff Coordination : First point of contact for staff members Manage and update staff rotas, track attendance, and monitor timekeeping system Process holiday, absence, and sickness documentation and escalate issues as needed Prepare payroll schedules for casual and rota staff Operational Support : Book staff training (e.g. food safety, fire safety) and coordinate uniform orders Organise staff travel and take minutes during disciplinary meetings General departmental support including diary management, meeting preparation, and inbox management Liaise with contractors and suppliers, order equipment and supplies as needed Purchasing and Admin : Handle purchase orders, delivery notes, and invoices Support budgeting processes by tracking spend, logging expenses, and liaising with accounts Maintain health & safety logs, cleaning schedules, and occupancy records The Ideal Candidate: Experience working in a hospitality, private household, luxury service, or relevant facilities environment Confident managing staff scheduling, payroll support, and daily team operations Excellent Excel and MS Office skills (you’ll be working with rotas, trackers, and timesheets regularly) Discreet, polished, and comfortable working in a formal, professional setting Highly organised and proactive, with a calm and composed manner Why apply? This is a unique opportunity to join a highly respected organisation with a calm, structured working culture and excellent staff retention. You’ll gain exposure to multiple departments and play a pivotal role in the smooth running of a high-standard service operation. How to apply: If this sounds like your kind of role, we’d love to hear from you. Click the “Apply” button below.