All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
Membership & Operations Manager
City of London | £50,000–£60,000 per annum DOE
Permanent | Full-time | Monday to Friday, 9am–5pm
Predominantly office-based
Familiarity with Google Workspace - essential
Our client is a prestigious, historic City institution with a fascinating heritage, a thriving membership community and a strong commitment to charitable activities.
Based in beautiful headquarters near the River Thames, the organisation hosts an extensive programme of member events and provides an elegant setting for private and commercial functions.
We are recruiting a Membership & Operations Manager to take responsibility for three key areas: membership administration, communications and events.
This is a varied, hands-on role within a small, established team, requiring exceptional organisational skills, strong digital confidence and the ability to build positive relationships with people from all walks of life.
We're particularly interested in someone who enjoys working within a traditional, professional and sometimes formal environment, understands the importance of etiquette and discretion, and takes genuine pride in delivering an excellent service.
Key Responsibilities
Membership & Administration
- Oversee day-to-day membership administration, enquiries, applications and annual renewals.
- Maintain accurate membership records and manage the membership database and online systems.
- Act as a key point of contact for members, prospective members and stakeholders.
- Coordinate committee and board-related administration, including agendas, papers, meeting arrangements and minutes.
- Support membership processes, reporting, scheduling and associated financial administration.
Communications
- Manage regular member communications, including the monthly newsletter and announcements.
- Maintain and update website content, online information and digital communications.
- Coordinate the production of the organisation's Annual Review.
- Support online member services, including e-shop and related digital administration where required.
- Ensure communications are accurate, engaging, timely and professionally presented.
Events
- Coordinate a varied programme of member events, meetings and formal occasions.
- Manage invitations, bookings, registrations, payments and guest communications.
- Prepare seating plans, schedules, event information and supporting documentation. xgikmsk
- Liaise with members, speakers, suppliers and internal colleagues.
- Support event budgets Please click on the apply button to read the full job description
Membership & Operations Manager in London employer: GORDON YATES
As a leading global manufacturer of premium sports flooring and coatings, our client offers an exceptional work environment for Sales Managers seeking to make a significant impact in the industry. With a strong focus on employee development, competitive compensation, and a supportive culture that values autonomy and teamwork, this role provides the opportunity to grow within a dynamic sector while enjoying the flexibility of a home-based position. Join a company that not only prioritises quality and innovation but also invests in the well-being and professional growth of its employees.
