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For Companies At a Glance
- Tasks: Support recruitment for apprenticeships, manage applications, and assist learners and clients.
- Company: Join a dynamic team in Manchester focused on empowering students through apprenticeship opportunities.
- Benefits: Earn £14 per hour with flexible working options and the chance to develop your skills.
- Why this job: Be part of a fast-paced environment that values client service and personal growth.
- Qualifications: Strong communication skills, organisational abilities, and a passion for helping others are essential.
- Other info: An Enhanced DBS is preferred but can be obtained after starting.
University Apprenticeship Administrator needed in Manchester. This role will start ASAP and pays £14 per hour. This role is ongoing. An Enhanced DBS is desired but not essential as it can be done before starting.
Key Responsibilities and Accountabilities
- Recruitment
- Providing guidance in regards to advertising, job specifications and targeting the right audience.
- Advertising client apprenticeship vacancies via a range of media.
- Applicant sifting, checking the eligibility of candidates, reviewing CVs and discussing experience and career aspirations to ensure they meet the criteria.
- Telephone screening, conducting structured telephone interviews and reviewing via scoring system.
- Producing accurate client reporting to demonstrate progress against recruitment milestones, and managing client queries regarding all activity.
- Providing first line support/contact for all learners/line managers via email, telephone and any other contact points.
- Management of enquiries incoming via group mailboxes and actioning within agreed SLAs.
- Assisting with the day to day.
- Ad hoc reporting/requests.
Skills, knowledge, qualifications required for job
- Excellent communication with a positive telephone manner and the ability to build rapport and maintain empathy with students and clients.
- Ability to effectively manage client and internal stakeholder relationships, promptly responding to queries, ensuring expectations are managed.
- Excellent organisational and time management skills.
- Ability to create and maintain accurate/accessible and organised documentation.
- Ability to use email, internet applications, MS Windows operating system, including Excel and tracking tools to support this role.
- Ability to apply numerical skills to analyse data, interpretation of facts and figures presented in the form of statistical tables and diagrams, thinking critically and checking for errors or variance from targets.
- Must be comfortable working within defined Key Performance Indicators and Service Levels.
- Passionate about client service with a positive approach to dealing with people.
- Proactive, highly motivated and adaptable to change, as the company and industry in which they are based is very fast paced and competitive.
University Apprenticeship Administrator employer: Gordon Yates Recruitment Consultancy
Contact Detail:
Gordon Yates Recruitment Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land University Apprenticeship Administrator
✨Tip Number 1
Familiarise yourself with the apprenticeship landscape in Manchester. Understanding the local market and the specific needs of employers can give you an edge when discussing recruitment strategies during interviews.
✨Tip Number 2
Practice your telephone interview skills. Since this role involves conducting structured telephone interviews, being comfortable and confident on the phone will help you stand out as a candidate.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to handle the fast-paced environment mentioned in the job description.
✨Tip Number 4
Highlight your passion for client service in conversations. Being proactive and demonstrating empathy towards students and clients can set you apart, so be ready to share relevant experiences that showcase these qualities.
We think you need these skills to ace University Apprenticeship Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a University Apprenticeship Administrator. Focus on your communication skills, organisational abilities, and any previous recruitment or administrative experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client service and your ability to manage relationships effectively. Mention specific examples of how you've successfully handled similar roles or tasks in the past.
Highlight Relevant Skills: In your application, emphasise your proficiency with MS Windows, Excel, and any tracking tools you have used. Also, mention your numerical skills and ability to analyse data, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for this role.
How to prepare for a job interview at Gordon Yates Recruitment Consultancy
✨Showcase Your Communication Skills
As a University Apprenticeship Administrator, excellent communication is key. Be prepared to demonstrate your ability to build rapport and maintain empathy during the interview. Use examples from past experiences where you effectively communicated with students or clients.
✨Prepare for Structured Interviews
Since the role involves conducting structured telephone interviews, practice answering common interview questions in a clear and concise manner. Familiarise yourself with the scoring system they might use and think about how you would assess candidates based on their responses.
✨Demonstrate Organisational Skills
Highlight your organisational and time management skills during the interview. You could discuss how you've managed multiple tasks or projects in the past, ensuring that you met deadlines and maintained accurate documentation.
✨Be Proactive and Adaptable
The company operates in a fast-paced environment, so it's important to show that you're proactive and adaptable to change. Share examples of how you've successfully navigated changes in previous roles and how you approach challenges with a positive attitude.
